An absolute pleasure to do business An absolute pleasure to deal with Roy who answered my questions efficiently and professionally. Keys were ordered and received the next day. Staff are very grateful to have lockers in use again that had previously been decommissioned due to lost keys!

2 bespoke cabinets Sent a drawing and instructions for 2 bespoke cabinets and the finished goods are perfect, just what we were looking for. So gets 5 stars. Ordering process could be better though. 1st order never got processed and we didn't know that until we chased our initial order. Need to work on keeping the customer up to date with how the order is progressing and when the final order will be delivered. Would use again.

Unable to supply an item I had paid for Ordered an item and paid for it online. Then CSS rang to say the item was out of stock and would not be available until February. Initially no apology. Had to ask for an apology. No offer of a future discount for wasting my time (they shouldn’t take payment for items they cannot fulfill). Really disappointed as the price point was good. Now I know why. You really do get what you pay for.

Fantastic service for replacement keys I ordered a replacement locker key (to replace an original that snapped off) from Csstorage. It arrived in the next day's post. I discovered that I had mistakenly ordered the incorrect key number (my fault). I telephoned them, it was answered promptly, and explained what happened to ensure that my next order would be correct. David, of Csstorage, asked me to send them a photo of the broken key. They kindly and unexpectedly sent me the appropriate key at no extra cost to me. Fantastic service indeed.

I placed an order for a replacement… I placed an order for a replacement locker key and heard nothing for a while. I then sent an email to the company but received no response. After waiting for almost 2 weeks I then rang the company to query this and was told they don’t actually do the key so I then requested a refund. I feel they should have contacted me once they knew they couldn’t provide the service and processed a refund straight away instead of waiting for me to contact them as I wonder if they wouldn’t have bothered had I not requested the refund.