Todd
GBAnother pc of art. Beautiful! 3/13/24 We purchased the Plinth Short End Table, Modellato Marble. Worked with customer service well into the night. When the package is delivered I will send you another review and photos
Deane Malott
GBCorrect billing address There is no way for me to contact you and your support chat bot is terrible. I am trying to correct the billing address on my order. How do I accomplish this?
Annie
GBThe site was very easy to work with The site was very easy to work with. I didn’t ask for help, I had been eyeing the table I bought for quite some time. I’m hoping the delivery goest smoothly.
Alana
GBThe response time by the customer representative is over 24hrs terrible policies … The response time by the customer representative is at times beyond 24 hrs, which makes it impossible to cancel the order without steep penalties as the policy is to cancel within 24 hrs of the order. The deliver date was given post 24 hrs that was longer than stated on their site and no live agent or phone number is available. It’s only via email. Finding it very frustrating and not customer friendly at all. The policy of returns are very costly. Would not recommend for the small savings here.
Twice monthly rider.
GBMy light fixture was missing parts My light fixture was missing parts. When the I opened the box, it was obvious that it had been opened before and was not new. I hired an electrician to install it and now have to pay for another trip. Very disappointed. To top it off, there isn’t any customer service support for problems….Follow up: they reached out to me and asked for a photo of the missing parts…. Ghosted….update, I received a replacement light fixture. It is great and beautiful. I am thankful