Not impressed at all Emma was patient with me and did offer an adjustment because I apparently did not sign up for concierge delivery. When they delivered the item they were literally 10 feet from were the table was going to go. They would not help me. I explained my husband was sick and could not help me carry a 72 lb table. They didn’t care. I unpacked the table. I dragged it by myself where it was going to go. I don’t even like the table it’s two low Smaller than I thought. So I sent an email asking if I could return the table and get something else. No one has returned my email. So basically I am stuck with an $800 table I don’t even like and paid $800 for

Great products and customer service I just made my second Interior Icons purchase. I can’t wait to receive my beautiful lamp. I have found every aspect of the buying process excellent, from the user friendly website to customer service response. In this case, I failed to change the shipping address before clicking the buy now button. I immediately contacted customer service and Jennifer quickly responded asking for my new address. As simple as could be. Their products are gorgeous, so I’ll be back for a third time and beyond.

Another pc of art. Beautiful! 3/13/24 We purchased the Plinth Short End Table, Modellato Marble. Worked with customer service well into the night. When the package is delivered I will send you another review and photos

Paulistano chairs I bought two Paulistano chairs. They arrived promptly and are amazingly comfortable. I have had my eye on these and I am extremely happy with them. I also ordered the snoopy lamp. The customer service was excellent.

The site was very easy to work with The site was very easy to work with. I didn’t ask for help, I had been eyeing the table I bought for quite some time. I’m hoping the delivery goest smoothly.