Why do companies use third party tracking apps? I bought the Pulsar apx at a vape shop. It is durable, a little restricted on the airflow, but a decent unit. I figured I would upgrade and went right to pulsar's website and ordered the pulsar flow. They took the money out of my account right away but there is no way to know my order status. They want you to download the shop app which is a joke. It's useless. No info there. Learn from Amazon and get people prompt and accurate status tracking!

Evolution to Great! So, I decided to bite and go the vape route. This product was recommended as the most affordable and effective, per the employee at the smoke shop I frequent. I got home and loaded everything and went to use it. I must’ve troubleshot the entire night as to why I could not actually get any vapor through the mouthpiece, not to mention the mouthpiece was burning my lips. I tried to return to the shop and upgrade, but the shop is in the shop of this nature would do, would not allow me to return or upgrade. Being the determined SOB I am, when I arrived back home I used the cleaning tool to pop out the rubber piece in the mouthpiece. So essentially the rubber filter. I then tried the unit again, and oh dear universe! I was getting huge Vape hits, and the mouthpiece surprisingly didn’t burn my lips either. I’m sure the company does not want you to alter the device. However, removing that rubber filter made all of the difference and I am more than satisfied now especially with the price. I think the companies research and development team need to stop getting high on their own supply. 🤣

Great Company The customer service and warranty are second to none. My pulsar rok is pretty good. There are some minor issues with it. One thing is that the plastic/metal ring that goes around the concentrate bowl sticks onto the glass topper. This makes capping the bowl when you take a hit somewhat awkward, as you have to yank both the ring and glass topper out when you want to clear your chamber of vapor and then you have to awkwardly fit it all back in when you want to create more vapor in the chamber. This other thing is a nitpick, but there are lots of pieces to manage with my e rig. It is easy to lose them down the drain or break delicate parts when cleaning. With that said, like I said, they are great about helping replace such pieces.

Junk Junk! Stopped working on day 32. I Submitted a claim and have not heard back over 17 days. Do not buy. Edited: Do not trust this company. They do not honor their warranty. I submitted photo as requested on 10/25. They are dishonest.

I’ve bought two of their vapes this… I’ve bought two of their vapes this year and neither one lasted past a month. I didn’t drop or break them, they simply…stopped working. There is nothing they can do, I’ve lost all faith in the product.