Wow... I have spent 30k with them and coulnd't have hated it more. Wow. We spent over $30k on office furniture with Poppin. They were missing multiple pieces, and 2 times in a row, they completely messed up our delivery where we actually had to carry our furniture 11 FLOORS... They apologized and didn't even get back to us... If I could give it -1 star, I definitely would... If you are thinking about working with them... Save yourself some money and time, and don't.

Company does not offer replacement… Company does not offer replacement parts and does not care about customer satisfaction. I inquired about repairing a broken door and they quickly told me they don’t offer replacements and support quickly ended our conversation. As a growing company looking for scalable solutions to work with our evolving needs, I’m surprised they wouldn’t try to work with us. I will take my business elsewhere.

Placed an order Placed an order, didn't receive an email. Did online chat, told me check my bank, order went through. Gave me phone # call no one answers just goes to voice mail. I'll have to dispute charge through bank. I'll never order anything through them again. Horrible experience.

Awesome customer service! I outfitted my home office with quite a few Poppin products... a couple filing cabinets, desk accessories, etc. Not only are the products first-rate, but twice I've needed to contact customer service... I locked my file cabinet keys in the cabinet by mistake. Both times the service reps were super great... friendly, listened to my problem, and took responsibility for helping me fix it. They clearly do a lot of training and empower their reps. (I say this as someone who does trainings tangentially related to customer service such as this.) They have earned a loyal customer in me!

I had an amazing experience with… I had an amazing experience with Poppin. Not only have I used Poppin furniture and supplies for my small business, I have a home office set up from them too. Everything shipped on time and took just minutes to assemble. I recommend the Raise adjustable height desk and Maxwell chair to everyone I meet!