I had an amazing experience with… I had an amazing experience with Poppin. Not only have I used Poppin furniture and supplies for my small business, I have a home office set up from them too. Everything shipped on time and took just minutes to assemble. I recommend the Raise adjustable height desk and Maxwell chair to everyone I meet!

Adjustable White Desk- a MUST! I ordered the adjustable white desk and it arrived today. I just finished putting it together and I am in awe of how great their customer service was as well as their product. I was called twice about delivery- once to get some additional information about where it would be delivered and then they followed up with me confirming a delivery window. The delivery driver showed up within the first hour (of the three hour window) and was so helpful in getting my packages up the stairs- which I was not expecting at all. I was not expecting to be so well taken care of! It was so nice to not wonder where my package was, what day it would arrive on and what time it would arrive at. Bravo, Poppin!

Terrible customer service Terrible customer service. They held up a delivery after I ordered chairs over an email that made no sense. Nobody bothered to call me to explain you must respond to the email before they will ship out the chairs. It’s called customer service in which they lack. And to boot, Gabby, the sales rep does nothing to correct other than ask me if I just want to cancel the order. SMH.

Company does not offer replacement… Company does not offer replacement parts and does not care about customer satisfaction. I inquired about repairing a broken door and they quickly told me they don’t offer replacements and support quickly ended our conversation. As a growing company looking for scalable solutions to work with our evolving needs, I’m surprised they wouldn’t try to work with us. I will take my business elsewhere.

If I could give zero stars I would If I could give zero stars I would. I placed an order on December 21st and was quick to receive an order confirmation, the confirmation went on to say that I would receive tracking details within about 2 days. It is now Jan 31st 2019 and I've not had any response to all the emails i've sent them, no tracking information and no refund. I hope i've been scammed because if this is a genuine business my advice to these people is to pack up shop and go get a day job.