Lisa Huang
GBAVOID IF YOU DONT WANT TO WAIT FOREVER… AVOID IF YOU DONT WANT TO WAIT FOREVER TO RECEIVE YOUR FURNITURES! Purchased an in-stock bed frame in December 2020 and I still haven’t receive it as of 2/3/21. Emailed customer services for over 10 times and none of them were helpful.The worst part is their contact number on the website 510-200-9387 is not even a working number!!
Emmanuel
IEstaff in shop was not skilled. staff in shop was not skilled. My order was not processed correctly and i had to contact the delivery center myself to find out that the order had been 'missed', so i had an extra delay before receiving the goods.
DANIEL
GBBad product quality The buying experience was great. However, the product itself was really bad quality. It broke ( the metal structure of the chair) in a little more than a year with minimal use.
HL
GBBetter quality than the hole in the… Better quality than the hole in the wall furniture shops but also pricier. I contacted them because of missing rubber pegs for some chairs but they never got back to me so after sale service is quite poor.
Miglena
GBI am giving 1 star because there is no… I am giving 1 star because there is no option for less. Do not order with them. Don't waste your time. I order a sofa who supports to be delivered in 8 weeks. I contacted them on week 7 to check delivery day and they just told me that there is a problem with this frame and they won't be able to delivered in time and can't give me delivery day.....Why they didn't informed me earlier on the first place and how they expected me to wait forever. Very bad customer service. They can ignore you for days before answering on WhatsApp and not answering phone.