Absolutely horrible service bunch of thieves !!! AVOID!!!! Absolutely horrible service. Order a sofa with upgraded material. Paid thru PayPal and then 80GBP in cash on delivery. After receiving my sofa after 3 months it was had damaged pillows, now they replaced these 2 times every time wrong colour or material or even size. That took them another 3 months. After failing to fulfil the order they took it back and promised a full refund. For the refund I had to fight thru PayPal to get the money back but the 80GBP I paid in cash they just kept it and don't want to hear nothing about it. So I got left with no sofa and 80GBP out of pocket. Beware AVOID bunch of thieves!!!!

Excellent hassle-free pressure-free experience Oscar Quintero was very helpful as he allowed us to evaluate many different options. He was not pushy and answered all of our questions enabling us to make the best overall decision, even though it took us almost two hours to decide! Oscar made it very easy to make the selection, complete the order, and get delivery. Delivery went very smoothly and quickly. Prices were very reasonable.

To nie jest Polska firma To nie jest Polska firma! To ciapacy ktorzy wogole sie nie znaja na prowadzeniu firmy. IT'S NOT A POLISH COMPANY. IT'S OWNED BY ASIANS WHO DO NOT KNOW CUSTOMER SERVICE. THEY MADE SO MANY MISTAKES, AND GOOD LUCK IN GETTING A REPLY. WHEN YOU CALL THEM THEY ARE SO RELAX AS IF NOTHING HAPPENED. Please save yourself some stress in deadling with this company.

I bought two recliners and one didn't… I bought two recliners and one didn't work. I tried to return it the next day after delivery and was referred to the manufacturer who disclaimed any responsibility even though I had bought an "insurance" contract from Ana. I'll never do business with them again. Beware of anything they ask you to sign.

Bad product quality The buying experience was great. However, the product itself was really bad quality. It broke ( the metal structure of the chair) in a little more than a year with minimal use.