Louis
GBI bought two recliners and one didn't… I bought two recliners and one didn't work. I tried to return it the next day after delivery and was referred to the manufacturer who disclaimed any responsibility even though I had bought an "insurance" contract from Ana. I'll never do business with them again. Beware of anything they ask you to sign.
Lisa Huang
GBAVOID IF YOU DONT WANT TO WAIT FOREVER… AVOID IF YOU DONT WANT TO WAIT FOREVER TO RECEIVE YOUR FURNITURES! Purchased an in-stock bed frame in December 2020 and I still haven’t receive it as of 2/3/21. Emailed customer services for over 10 times and none of them were helpful.The worst part is their contact number on the website 510-200-9387 is not even a working number!!
PRZEMEK FRYC
GBThe worst company And the worst… The worst company And the worst furniture I had ever seen before!!!! Absolutely ridiculous and cheap material and they never sorted my damaged corner sofa!!!! Never replaced the parts!! They Lying and Lying all the time someone sorted this someone coming! And never come.😡😡😡
Daivydas Ajauskas
GBAbsolutely horrible service bunch of thieves !!! AVOID!!!! Absolutely horrible service. Order a sofa with upgraded material. Paid thru PayPal and then 80GBP in cash on delivery. After receiving my sofa after 3 months it was had damaged pillows, now they replaced these 2 times every time wrong colour or material or even size. That took them another 3 months. After failing to fulfil the order they took it back and promised a full refund. For the refund I had to fight thru PayPal to get the money back but the 80GBP I paid in cash they just kept it and don't want to hear nothing about it. So I got left with no sofa and 80GBP out of pocket. Beware AVOID bunch of thieves!!!!
W-
GBExcellent hassle-free pressure-free experience Oscar Quintero was very helpful as he allowed us to evaluate many different options. He was not pushy and answered all of our questions enabling us to make the best overall decision, even though it took us almost two hours to decide! Oscar made it very easy to make the selection, complete the order, and get delivery. Delivery went very smoothly and quickly. Prices were very reasonable.