Miglena
GBI am giving 1 star because there is no… I am giving 1 star because there is no option for less. Do not order with them. Don't waste your time. I order a sofa who supports to be delivered in 8 weeks. I contacted them on week 7 to check delivery day and they just told me that there is a problem with this frame and they won't be able to delivered in time and can't give me delivery day.....Why they didn't informed me earlier on the first place and how they expected me to wait forever. Very bad customer service. They can ignore you for days before answering on WhatsApp and not answering phone.
DINESHKUMAR
GBI purchased whole lot of furniture from… I purchased whole lot of furniture from Ana and was happy with service provided by Tahir. My furniture came on time and the assembly guy also were fast. The overall experience was good except for the price wherein I think I should have gotten a better deal for so many item purchased and should have gotten free assembly
JEANNE
GBI had trouble reaching the delivery… I had trouble reaching the delivery department to set up an appointment for delivery. I’ve left a few messages, and no one returned the calls. A few days later, I finally reached someone live, and we finally set up a time for delivery. The original salesman, couldn’t help us, for when we called him-the San Francisco showroom said he doesn’t work there anymore. I wonder why, no one from the San Francisco showroom follow up, with his customers. The original salesman did called us, to tell us that the sofas have arrived. The people at ANA FURNITURE, never follow up. They never called us, WE CALLED THEM.
Lisa Huang
GBAVOID IF YOU DONT WANT TO WAIT FOREVER… AVOID IF YOU DONT WANT TO WAIT FOREVER TO RECEIVE YOUR FURNITURES! Purchased an in-stock bed frame in December 2020 and I still haven’t receive it as of 2/3/21. Emailed customer services for over 10 times and none of them were helpful.The worst part is their contact number on the website 510-200-9387 is not even a working number!!
PRZEMEK FRYC
GBThe worst company And the worst… The worst company And the worst furniture I had ever seen before!!!! Absolutely ridiculous and cheap material and they never sorted my damaged corner sofa!!!! Never replaced the parts!! They Lying and Lying all the time someone sorted this someone coming! And never come.😡😡😡