I had trouble reaching the delivery… I had trouble reaching the delivery department to set up an appointment for delivery. I’ve left a few messages, and no one returned the calls. A few days later, I finally reached someone live, and we finally set up a time for delivery. The original salesman, couldn’t help us, for when we called him-the San Francisco showroom said he doesn’t work there anymore. I wonder why, no one from the San Francisco showroom follow up, with his customers. The original salesman did called us, to tell us that the sofas have arrived. The people at ANA FURNITURE, never follow up. They never called us, WE CALLED THEM.

Bad product quality The buying experience was great. However, the product itself was really bad quality. It broke ( the metal structure of the chair) in a little more than a year with minimal use.

To nie jest Polska firma To nie jest Polska firma! To ciapacy ktorzy wogole sie nie znaja na prowadzeniu firmy. IT'S NOT A POLISH COMPANY. IT'S OWNED BY ASIANS WHO DO NOT KNOW CUSTOMER SERVICE. THEY MADE SO MANY MISTAKES, AND GOOD LUCK IN GETTING A REPLY. WHEN YOU CALL THEM THEY ARE SO RELAX AS IF NOTHING HAPPENED. Please save yourself some stress in deadling with this company.

I purchased whole lot of furniture from… I purchased whole lot of furniture from Ana and was happy with service provided by Tahir. My furniture came on time and the assembly guy also were fast. The overall experience was good except for the price wherein I think I should have gotten a better deal for so many item purchased and should have gotten free assembly

The furniture is worth the price The furniture is worth the price. They need to work on delivery to other parts of UK. Also, more instructions on installation should be provided. It is better to order the furniture available for delivery straight away that to pay for furniture that will not be ready until 8 weeks or more.