I placed an order and had to cancel… I placed an order and had to cancel next day because I chooses wrong size. I received refund within 3 days, had great communication with Anna furniture through Watsup chat, had no problem at all, A+

I am giving 1 star because there is no… I am giving 1 star because there is no option for less. Do not order with them. Don't waste your time. I order a sofa who supports to be delivered in 8 weeks. I contacted them on week 7 to check delivery day and they just told me that there is a problem with this frame and they won't be able to delivered in time and can't give me delivery day.....Why they didn't informed me earlier on the first place and how they expected me to wait forever. Very bad customer service. They can ignore you for days before answering on WhatsApp and not answering phone.

AVOID IF YOU DONT WANT TO WAIT FOREVER… AVOID IF YOU DONT WANT TO WAIT FOREVER TO RECEIVE YOUR FURNITURES! Purchased an in-stock bed frame in December 2020 and I still haven’t receive it as of 2/3/21. Emailed customer services for over 10 times and none of them were helpful.The worst part is their contact number on the website 510-200-9387 is not even a working number!!

1 star because I can t give any… 1 star because I can t give any less,ordered a sofa in may now it s october and still hasn t arrived,the owner of the company blocks and deletes comments on Facebook and will also you also block you! !!!!It's a spam!!!!

I bought two recliners and one didn't… I bought two recliners and one didn't work. I tried to return it the next day after delivery and was referred to the manufacturer who disclaimed any responsibility even though I had bought an "insurance" contract from Ana. I'll never do business with them again. Beware of anything they ask you to sign.