I buy a table what I saw in the store… I buy a table what I saw in the store but they send to me different one this is not acceptable. I will not recommend to any one to buy from this store any more period

Absolutely horrible service bunch of thieves !!! AVOID!!!! Absolutely horrible service. Order a sofa with upgraded material. Paid thru PayPal and then 80GBP in cash on delivery. After receiving my sofa after 3 months it was had damaged pillows, now they replaced these 2 times every time wrong colour or material or even size. That took them another 3 months. After failing to fulfil the order they took it back and promised a full refund. For the refund I had to fight thru PayPal to get the money back but the 80GBP I paid in cash they just kept it and don't want to hear nothing about it. So I got left with no sofa and 80GBP out of pocket. Beware AVOID bunch of thieves!!!!

Ana Furniture is amazing! Ana Furniture is amazing. Oscar and Michael are the best! I’ve been buying furniture at the Almaden location since we moved to the area three years ago. The furniture is such great quality and the service cannot be beat. Oscar and Michael helped me pick out two sofas, a hutch, two coffee tables, and a bed... all absolutely gorgeous, high-quality pieces that I just adore. If I have any questions or need help with anything at all from the time I walk into the store to the time my furniture is delivered, these guys are there to help. It’s always a wonderful experience. I wouldn’t buy anywhere else.

I bought two recliners and one didn't… I bought two recliners and one didn't work. I tried to return it the next day after delivery and was referred to the manufacturer who disclaimed any responsibility even though I had bought an "insurance" contract from Ana. I'll never do business with them again. Beware of anything they ask you to sign.

I am giving 1 star because there is no… I am giving 1 star because there is no option for less. Do not order with them. Don't waste your time. I order a sofa who supports to be delivered in 8 weeks. I contacted them on week 7 to check delivery day and they just told me that there is a problem with this frame and they won't be able to delivered in time and can't give me delivery day.....Why they didn't informed me earlier on the first place and how they expected me to wait forever. Very bad customer service. They can ignore you for days before answering on WhatsApp and not answering phone.