Cheap cushioning Cheap cushioning I bought a couch and after two years the cushions sink and the adjustable headrest brackets stick out because the cushioning on the back is as cheap as on the seat. Very disappointed.

Bad product quality The buying experience was great. However, the product itself was really bad quality. It broke ( the metal structure of the chair) in a little more than a year with minimal use.

Ana Furniture is amazing! Ana Furniture is amazing. Oscar and Michael are the best! I’ve been buying furniture at the Almaden location since we moved to the area three years ago. The furniture is such great quality and the service cannot be beat. Oscar and Michael helped me pick out two sofas, a hutch, two coffee tables, and a bed... all absolutely gorgeous, high-quality pieces that I just adore. If I have any questions or need help with anything at all from the time I walk into the store to the time my furniture is delivered, these guys are there to help. It’s always a wonderful experience. I wouldn’t buy anywhere else.

AVOID IF YOU DONT WANT TO WAIT FOREVER… AVOID IF YOU DONT WANT TO WAIT FOREVER TO RECEIVE YOUR FURNITURES! Purchased an in-stock bed frame in December 2020 and I still haven’t receive it as of 2/3/21. Emailed customer services for over 10 times and none of them were helpful.The worst part is their contact number on the website 510-200-9387 is not even a working number!!

I bought two recliners and one didn't… I bought two recliners and one didn't work. I tried to return it the next day after delivery and was referred to the manufacturer who disclaimed any responsibility even though I had bought an "insurance" contract from Ana. I'll never do business with them again. Beware of anything they ask you to sign.