I had trouble reaching the delivery… I had trouble reaching the delivery department to set up an appointment for delivery. I’ve left a few messages, and no one returned the calls. A few days later, I finally reached someone live, and we finally set up a time for delivery. The original salesman, couldn’t help us, for when we called him-the San Francisco showroom said he doesn’t work there anymore. I wonder why, no one from the San Francisco showroom follow up, with his customers. The original salesman did called us, to tell us that the sofas have arrived. The people at ANA FURNITURE, never follow up. They never called us, WE CALLED THEM.

I placed an order and had to cancel… I placed an order and had to cancel next day because I chooses wrong size. I received refund within 3 days, had great communication with Anna furniture through Watsup chat, had no problem at all, A+

Better quality than the hole in the… Better quality than the hole in the wall furniture shops but also pricier. I contacted them because of missing rubber pegs for some chairs but they never got back to me so after sale service is quite poor.

Bad product quality The buying experience was great. However, the product itself was really bad quality. It broke ( the metal structure of the chair) in a little more than a year with minimal use.

staff in shop was not skilled. staff in shop was not skilled. My order was not processed correctly and i had to contact the delivery center myself to find out that the order had been 'missed', so i had an extra delay before receiving the goods.