Absolutely horrible service bunch of thieves !!! AVOID!!!! Absolutely horrible service. Order a sofa with upgraded material. Paid thru PayPal and then 80GBP in cash on delivery. After receiving my sofa after 3 months it was had damaged pillows, now they replaced these 2 times every time wrong colour or material or even size. That took them another 3 months. After failing to fulfil the order they took it back and promised a full refund. For the refund I had to fight thru PayPal to get the money back but the 80GBP I paid in cash they just kept it and don't want to hear nothing about it. So I got left with no sofa and 80GBP out of pocket. Beware AVOID bunch of thieves!!!!

I purchased whole lot of furniture from… I purchased whole lot of furniture from Ana and was happy with service provided by Tahir. My furniture came on time and the assembly guy also were fast. The overall experience was good except for the price wherein I think I should have gotten a better deal for so many item purchased and should have gotten free assembly

Cheap cushioning Cheap cushioning I bought a couch and after two years the cushions sink and the adjustable headrest brackets stick out because the cushioning on the back is as cheap as on the seat. Very disappointed.

I bought two recliners and one didn't… I bought two recliners and one didn't work. I tried to return it the next day after delivery and was referred to the manufacturer who disclaimed any responsibility even though I had bought an "insurance" contract from Ana. I'll never do business with them again. Beware of anything they ask you to sign.

Better quality than the hole in the… Better quality than the hole in the wall furniture shops but also pricier. I contacted them because of missing rubber pegs for some chairs but they never got back to me so after sale service is quite poor.