Lisa Huang
GBAVOID IF YOU DONT WANT TO WAIT FOREVER… AVOID IF YOU DONT WANT TO WAIT FOREVER TO RECEIVE YOUR FURNITURES! Purchased an in-stock bed frame in December 2020 and I still haven’t receive it as of 2/3/21. Emailed customer services for over 10 times and none of them were helpful.The worst part is their contact number on the website 510-200-9387 is not even a working number!!
Miglena
GBI am giving 1 star because there is no… I am giving 1 star because there is no option for less. Do not order with them. Don't waste your time. I order a sofa who supports to be delivered in 8 weeks. I contacted them on week 7 to check delivery day and they just told me that there is a problem with this frame and they won't be able to delivered in time and can't give me delivery day.....Why they didn't informed me earlier on the first place and how they expected me to wait forever. Very bad customer service. They can ignore you for days before answering on WhatsApp and not answering phone.
Sam
GBI placed an order and had to cancel… I placed an order and had to cancel next day because I chooses wrong size. I received refund within 3 days, had great communication with Anna furniture through Watsup chat, had no problem at all, A+
Bayo
GBThe furniture is worth the price The furniture is worth the price. They need to work on delivery to other parts of UK. Also, more instructions on installation should be provided. It is better to order the furniture available for delivery straight away that to pay for furniture that will not be ready until 8 weeks or more.
DANIEL
GBBad product quality The buying experience was great. However, the product itself was really bad quality. It broke ( the metal structure of the chair) in a little more than a year with minimal use.