Lisa Huang
GBAVOID IF YOU DONT WANT TO WAIT FOREVER… AVOID IF YOU DONT WANT TO WAIT FOREVER TO RECEIVE YOUR FURNITURES! Purchased an in-stock bed frame in December 2020 and I still haven’t receive it as of 2/3/21. Emailed customer services for over 10 times and none of them were helpful.The worst part is their contact number on the website 510-200-9387 is not even a working number!!
JEANNE
GBI had trouble reaching the delivery… I had trouble reaching the delivery department to set up an appointment for delivery. I’ve left a few messages, and no one returned the calls. A few days later, I finally reached someone live, and we finally set up a time for delivery. The original salesman, couldn’t help us, for when we called him-the San Francisco showroom said he doesn’t work there anymore. I wonder why, no one from the San Francisco showroom follow up, with his customers. The original salesman did called us, to tell us that the sofas have arrived. The people at ANA FURNITURE, never follow up. They never called us, WE CALLED THEM.
STEVEN FRENCH
GBCheap cushioning Cheap cushioning I bought a couch and after two years the cushions sink and the adjustable headrest brackets stick out because the cushioning on the back is as cheap as on the seat. Very disappointed.
PRZEMEK FRYC
GBThe worst company And the worst… The worst company And the worst furniture I had ever seen before!!!! Absolutely ridiculous and cheap material and they never sorted my damaged corner sofa!!!! Never replaced the parts!! They Lying and Lying all the time someone sorted this someone coming! And never come.😡😡😡
Bayo
GBThe furniture is worth the price The furniture is worth the price. They need to work on delivery to other parts of UK. Also, more instructions on installation should be provided. It is better to order the furniture available for delivery straight away that to pay for furniture that will not be ready until 8 weeks or more.