Fantastic Product and Customer Service! I was traveling to Los Angeles to visit my brother and happened upon the Rodeo Drive skin care location which carried Oceane products. I bought the Oceane Turquoise Pearl Instant Facelift Mask which when I first attempted to use, the liner with the solution separated from the application syringe. The product was applied to my face in the store and I could immediately see the results and feel tingling and tightening of my skin! I contacted their customer service number and Ms. Farrenn Holt was kind enough to send me a new syringe and threw in some Sericin+ Hand & Body Cream as a bonus. Thank you so much, Farrenn, for all of your help and assistance with my product! Very professional service! Regards, Susan Naghdi

BEST Products Ever! I heard about this company from a friend of mine, and to be honest, was a little skeptical. Oceane products are not cheap, but after using the amazing TURQUOISE PEARL LIFTING & STRETCHING SERUM I know that my money was well spent. The entire Turquoise Pearl Collection is great! Try using it and you will never go back to any other brand. Supper happy customer!

I bought one of the product from TD… I bought one of the product from TD mall Calgary Canada, and I did not appreciate the pressure and the over-the-top performance by the salesmen selling them. I saw a review where you stated that all the shops are franchises, and you have no control over how the salespeople behave. If I were you, I would have control, since they represent your brand, your reputation, and your products. It’s okay to show the products to customers, but please don’t make them to buy! I only bought this so that I can leave the shop. Not impressed!

Absolutely outstanding product - excellent customer service ! I purchased the Pink pearl collection. After the first week of using the serum, the pump broke making it really difficult to get product out of the plastic tube. When I contacted Customer Service, I was pleasantly surprised at the customer Service from Lea. She happily replaced the product even though I bought it through one of their resellers. The product itself is FABULOUS. After 3 weeks of using the serum, cream and scrub, the differences are noticeable - and it sure helps when your own husband calls attention to that ! A+++

Oceane product turquoise pearl facelift very disappointing 2nd time around The first time I bought turquoise pearl instant facelift I thought it was amazing. It worked so well under my eyes! Unfortunately I have purchased this for a second time and firstly the applicator wasn’t working properly so I couldn’t get any of the treatment out! I swapped it with my original applicatior but the fluid is either old stock? I can’t find an expiry date anywhere on the box?? or is faulted as it separates and then a lump of grainy mixture comes out!! It simply doesn’t work under my eyes as the first on clearly did! So disappointed after paying a lot of money for this.. I would like oceane to respond to my complaint.