Ina Mazer
GBNo So Great. Not that crazy about your over-priced products. I also did not appreciate the pressure and the over-the-top performance by the two gentlemen selling them. I saw a review where you stated that all the shops are franchises, and you have no control over how the salespeople behave. If I were you, I would have control, since they represent your brand, your reputation, and your products. You could have a code of conduct and procedure. Even if I liked the products, I would tell my friends to steer clear of the shop in the Natick, MA mall.
Portia W
GBWorst Customer Service I've been speaking with Oceana since December 2017 trying to return a product that made my skin breakout badly. Be very careful how you buy their products because they will tell you go to get your money back but when you actually try to they won't allow you to. It's the worst customer service to work with when you have an issue so make sure the stuff really works for your skin before you spend your money because you won't get it back..
Wendy Spampinato
GBLove! Discovered Oceane while on vacation in Las Vegas. Was totally against trying it out. My skin is so sensitive and I'm so afraid to try something new and have a bad reaction. The person at the salon was extremely persistent that I finally agreed. I was pleasantly surprised when he applied both the facial peeling gel and the lifting and stretching mask. I came back the next day and purchased both along with the cleanser. Skin feels wonderful when I use Oceane! Thank you!
Becky Benefiel
GBBEST Customer Service Ever! KUDOS to Lea Robsy, Customer Care Manager - Very put out because the Turquoise Pearl Face Lift Mask cylinder ran out of product after only 3-4 months of purchasing it and it was supposed to last one year. I emailed my complaint to Forever Flawless and within a day I received a note asking for my address so they could send a replacement to me - I was shocked! I've never been treated so kindly by a company; it was truly a great experience. Would order anything from them - they stand behind their product.
Dela Bai
GBAwesome products I love the blue pearl eye cream. Got it in a store so the sales pitch was pretty overwhelming, but the product itself is fantastic. Ive been using their toners,face washes, and moisturizers ever since and have definitely noticed a big improvement in my skin.