Kathleen Lorenzen
GBAs an update to my review earlier this… As an update to my review earlier this week regarding the rancid odor of my White Pearl Moisturizing Cream. My review received a response the next day with a phone number which I called. Debbie was understanding and helpful and said she would look into the situation and get back to me, which she did the following day. The end result is the company will be sending me a new jar of the product, so I am quite pleased.
Becky Benefiel
GBBEST Customer Service Ever! KUDOS to Lea Robsy, Customer Care Manager - Very put out because the Turquoise Pearl Face Lift Mask cylinder ran out of product after only 3-4 months of purchasing it and it was supposed to last one year. I emailed my complaint to Forever Flawless and within a day I received a note asking for my address so they could send a replacement to me - I was shocked! I've never been treated so kindly by a company; it was truly a great experience. Would order anything from them - they stand behind their product.
Rachel
GBBEST Products Ever! I heard about this company from a friend of mine, and to be honest, was a little skeptical. Oceane products are not cheap, but after using the amazing TURQUOISE PEARL LIFTING & STRETCHING SERUM I know that my money was well spent. The entire Turquoise Pearl Collection is great! Try using it and you will never go back to any other brand. Supper happy customer!
Susan Folk Naghdi-Iraj Naghdi
GBFantastic Product and Customer Service! I was traveling to Los Angeles to visit my brother and happened upon the Rodeo Drive skin care location which carried Oceane products. I bought the Oceane Turquoise Pearl Instant Facelift Mask which when I first attempted to use, the liner with the solution separated from the application syringe. The product was applied to my face in the store and I could immediately see the results and feel tingling and tightening of my skin! I contacted their customer service number and Ms. Farrenn Holt was kind enough to send me a new syringe and threw in some Sericin+ Hand & Body Cream as a bonus. Thank you so much, Farrenn, for all of your help and assistance with my product! Very professional service! Regards, Susan Naghdi
Eileen G.
AUJust received my purchase of body… Just received my purchase of body butter and sea salt body scrub, plus a lovely surprise of gift with purchase consisting of a tube body moisturizer and some satchels. Thank you. The body butter is divine, have not used the scrub yet but if its as good as the butter I will be very happy, especially putting the two together. The gift is also very moisturizing, again thank you. I will certainly recommend this product to my friends.