Susan Folk Naghdi-Iraj Naghdi
GBFantastic Product and Customer Service! I was traveling to Los Angeles to visit my brother and happened upon the Rodeo Drive skin care location which carried Oceane products. I bought the Oceane Turquoise Pearl Instant Facelift Mask which when I first attempted to use, the liner with the solution separated from the application syringe. The product was applied to my face in the store and I could immediately see the results and feel tingling and tightening of my skin! I contacted their customer service number and Ms. Farrenn Holt was kind enough to send me a new syringe and threw in some Sericin+ Hand & Body Cream as a bonus. Thank you so much, Farrenn, for all of your help and assistance with my product! Very professional service! Regards, Susan Naghdi
Theresa Palm
GBThe eye cream sent me to the hospital. I just got out of the hospital because a sales lady applied the under eye cream to my left eye late yesterday. Two hours after she applied the cream my son noticed my pupil would not dilate in that eye only. The next morning that side of face was swollen and my eye would still not dilate. I went to the hospital and they admitted me immediately for a MRI. The doctor was able to determine that it was in fact a chemical reaction from the cream after ruling out all other possibles. I have now been on steroids for six hours and the swelling has gone away but my eyes still won’t dilate. I have not yet received the bill from the hospital but even with insurance I'm sure it’s going to be very costly. At least the doctor is pretty confident my eye should return to normal within the next 24 hours.
Wendy Spampinato
GBLove! Discovered Oceane while on vacation in Las Vegas. Was totally against trying it out. My skin is so sensitive and I'm so afraid to try something new and have a bad reaction. The person at the salon was extremely persistent that I finally agreed. I was pleasantly surprised when he applied both the facial peeling gel and the lifting and stretching mask. I came back the next day and purchased both along with the cleanser. Skin feels wonderful when I use Oceane! Thank you!
Rachel
GBBEST Products Ever! I heard about this company from a friend of mine, and to be honest, was a little skeptical. Oceane products are not cheap, but after using the amazing TURQUOISE PEARL LIFTING & STRETCHING SERUM I know that my money was well spent. The entire Turquoise Pearl Collection is great! Try using it and you will never go back to any other brand. Supper happy customer!
Pat F (Patti)
CAAwesome customer service KUDOS to Farrenn Holt, Customer Service Specialist - I was disappointed that the Turquoise Pearl Face Lift Mask cylinder ran out of product after only 6 months of purchasing it and it was supposed to last one year. I emailed my complaint to Forever Flawless and within a day I received a note asking for my address so they could send a replacement to me - I was shocked! I've never been treated so kindly by a company; it was truly a great experience. Would order anything from them - they stand behind their product. Patricia