Ashe
CAI bought one of the product from TD… I bought one of the product from TD mall Calgary Canada, and I did not appreciate the pressure and the over-the-top performance by the salesmen selling them. I saw a review where you stated that all the shops are franchises, and you have no control over how the salespeople behave. If I were you, I would have control, since they represent your brand, your reputation, and your products. It’s okay to show the products to customers, but please don’t make them to buy! I only bought this so that I can leave the shop. Not impressed!
Avril Taylor
GBOceane product turquoise pearl facelift very disappointing 2nd time around The first time I bought turquoise pearl instant facelift I thought it was amazing. It worked so well under my eyes! Unfortunately I have purchased this for a second time and firstly the applicator wasn’t working properly so I couldn’t get any of the treatment out! I swapped it with my original applicatior but the fluid is either old stock? I can’t find an expiry date anywhere on the box?? or is faulted as it separates and then a lump of grainy mixture comes out!! It simply doesn’t work under my eyes as the first on clearly did! So disappointed after paying a lot of money for this.. I would like oceane to respond to my complaint.
Pat Lamont
CANo visible lasting results No visible lasting results. Not any better than any other cream but much more expensive! I also think their No Return policy is not very customer friendly especially when the rest of the competition does. Will not be buying or recommending. Didn't appreciate the high pressure, aggressive sales tactics either.
William Benson
GBOcean is not a reputable company-stay away! In November 2017 a Oceane Beauty dealer at the Westfarms Mall In West Hartford CT sold my 19 year old daughter $2000 of product she did not need-the price was never disclosed until she ran the card and then my daughter did not know what to do. She went to return the merchandise the next day and they literally ran from her. Customer service at the corporate level has been giving me the runaround for 6 weeks and will not even provide a working phone number for the dealer and never return calls or emails after promising to do so. This company is a multi-level marketing scam-stay away!!!
Portia W
GBWorst Customer Service I've been speaking with Oceana since December 2017 trying to return a product that made my skin breakout badly. Be very careful how you buy their products because they will tell you go to get your money back but when you actually try to they won't allow you to. It's the worst customer service to work with when you have an issue so make sure the stuff really works for your skin before you spend your money because you won't get it back..