Absolutely outstanding product - excellent customer service ! I purchased the Pink pearl collection. After the first week of using the serum, the pump broke making it really difficult to get product out of the plastic tube. When I contacted Customer Service, I was pleasantly surprised at the customer Service from Lea. She happily replaced the product even though I bought it through one of their resellers. The product itself is FABULOUS. After 3 weeks of using the serum, cream and scrub, the differences are noticeable - and it sure helps when your own husband calls attention to that ! A+++

Worst Customer Service I've been speaking with Oceana since December 2017 trying to return a product that made my skin breakout badly. Be very careful how you buy their products because they will tell you go to get your money back but when you actually try to they won't allow you to. It's the worst customer service to work with when you have an issue so make sure the stuff really works for your skin before you spend your money because you won't get it back..

Awesome customer service KUDOS to Farrenn Holt, Customer Service Specialist - I was disappointed that the Turquoise Pearl Face Lift Mask cylinder ran out of product after only 6 months of purchasing it and it was supposed to last one year. I emailed my complaint to Forever Flawless and within a day I received a note asking for my address so they could send a replacement to me - I was shocked! I've never been treated so kindly by a company; it was truly a great experience. Would order anything from them - they stand behind their product. Patricia

Ocean is not a reputable company-stay away! In November 2017 a Oceane Beauty dealer at the Westfarms Mall In West Hartford CT sold my 19 year old daughter $2000 of product she did not need-the price was never disclosed until she ran the card and then my daughter did not know what to do. She went to return the merchandise the next day and they literally ran from her. Customer service at the corporate level has been giving me the runaround for 6 weeks and will not even provide a working phone number for the dealer and never return calls or emails after promising to do so. This company is a multi-level marketing scam-stay away!!!

BEST Customer Service Ever! KUDOS to Lea Robsy, Customer Care Manager - Very put out because the Turquoise Pearl Face Lift Mask cylinder ran out of product after only 3-4 months of purchasing it and it was supposed to last one year. I emailed my complaint to Forever Flawless and within a day I received a note asking for my address so they could send a replacement to me - I was shocked! I've never been treated so kindly by a company; it was truly a great experience. Would order anything from them - they stand behind their product.