The finished card is exactly what I wanted. The finished card is perfect. However, arriving at that point was frustrating, because I needed help navigating the Website. Talked with four customer service reps. One asked, “Is there a friend or family member who could help you?” Instructions from two others were sketchy. Fortunately, Number Four cut to the chase and said, “We can help you (complete the process.” sic.) From there on, it was smooth sailing. Response and turn-around were excellent.

Saving the day My order did not arrive on time and when I called customer service I dealt with the most amazing human who was kind, considerate and completely understood my concern. She rectified the issue by shipping a replacement order to ensure it arrived on time. I've been singing praises of this organization and how absolutely they saved the day during a very difficult time for our family. Thank you!

So grateful I found Funeral Prints I made the most beautiful program and bookmark for my grandma's celebration of life - thank you so much for providing this platform for creation of these important documents. They made sure everything was perfect and it arrived ahead of schedule.

Great customer service! Customer service was easy to reach and extremely helpful, even with all my questions and tech difficulties. The "team" was able to fix some of the problems I had with making the funeral print poster and fix some of the resolution issues. The poster looked great in the end! However, the website wasn't very efficient or user friendly to make a collage poster. Actually, the pictures were very easy to add. But you had no idea where they were going to show up so you couldn't format it how you wanted it. So some of the pictures didn't fit the frame available and parts of pictures/people were cut off. There wasn't a way to change this. I almost gave up and went with another company. Luckily, these were the problems that the customer service team as able to fix, but I should've been able to format it the way I wanted and fix this. Simply fixing the website so you know where you're adding the pictures and being able to move location would've made this so much better, and also less work for customer service.

I realized I had forgotten to order… I realized I had forgotten to order prayer cards for my husband’s funeral and I went into panic mode. I found Funeral Prints on line and they were able to get cards to me in 24 hours. They did a beautiful job and I could not be happier and thankful for their timeliness in getting the cards to me.