Racquel Martinez
GBEven though I ordered the wrong thing Even though I ordered the wrong thing, they quickly contacted me via email to let me know that I had ordered two separate things and to verify if I wanted them.
M Ferro
GBThere are no small orders to their customer service A representative Melissa went what I would consider above and beyond by reaching out to help me save money by reminding me to provide my sales tax exemption cert. On top of that I noticed an error in the shipping address I had and she quickly corrected it. It was a small order so it this level of detail impressed me. I would highly recommend.
Lynda Giang
GBGreat customer service!! The gal that answered the phone was extremely knowledgeable. Was able to answer all my questions and even offered to email me my cartridge compatibility list with my printer. On top of all this, my call was answered immediately, not like places you have to go thru a ton of menus and options only to be placed on a long wait. I’m super satisfied! Thank you again!!!
Positive Energy
GBGlad to have found your company I needed the ink and my usual vendor did not have it. I searched the internet, found your company right away and was able to order what I needed AND at a more reasonable price! I'll definitely continue shopping with you in the future!
Estuary Herbs
GBKnowledgable and helpful; TCS treats us like our business matters to them! We found TCS when we needed a new label printer for our small business but were completely overwhelmed by all the options on the market. We wanted to find a real person we could talk to about our needs who wouldn't just sling technical jargon at us or try to sell us on their highest ticket item. Drew at TCS listened, helped us choose the right printer, and has even helped us learn how to use and troubleshoot the printer when the manufacturer's call center was talking us in circles. They dropped the ball on an order for label stock once, but they took responsibility and righted the wrong, and that's really all we can ask because everybody makes mistakes sometimes. We feel like our business is valued and that is so rare now. We love doing business with TCS.