M Ferro
GBThere are no small orders to their customer service A representative Melissa went what I would consider above and beyond by reaching out to help me save money by reminding me to provide my sales tax exemption cert. On top of that I noticed an error in the shipping address I had and she quickly corrected it. It was a small order so it this level of detail impressed me. I would highly recommend.
Melissa R.
GBGreat customer service Drew was very knowledgeable and answered all my questions in detail. He was very helpful in figuring out which printer best fit my needs and what labels I needed. I received the printer on time and excited to start using it. Melissa from TCS Digital was also very helpful and gave great customer service. Overall very happy with the service provided.
Richard Lombardi
GBWhen I was shopping for the Epson… When I was shopping for the Epson CW6000A, it was nice that they actually picked up the phone instead of an automated roller coaster, these guys had all the answers to my questions. extremely helpful, thank you.
Nathaniel Prince
GBPremium customer service Being new to printing labels, I wasn’t sure what would be the best option for my products. Melissa helped tremendously not only in finding the best option for my products, but also label material. They went above and beyond sending me samples of what my labels would look like and Brian spent a lot of valuable time helping me get my printer set up and working. I am grateful for TCS digital solutions and will send all my friends there.
Estuary Herbs
GBKnowledgable and helpful; TCS treats us like our business matters to them! We found TCS when we needed a new label printer for our small business but were completely overwhelmed by all the options on the market. We wanted to find a real person we could talk to about our needs who wouldn't just sling technical jargon at us or try to sell us on their highest ticket item. Drew at TCS listened, helped us choose the right printer, and has even helped us learn how to use and troubleshoot the printer when the manufacturer's call center was talking us in circles. They dropped the ball on an order for label stock once, but they took responsibility and righted the wrong, and that's really all we can ask because everybody makes mistakes sometimes. We feel like our business is valued and that is so rare now. We love doing business with TCS.