NIIMBOT printer purchased via Meta… NIIMBOT printer purchased via Meta Facebook advertising, the unit arrived as described and displayed on video printing labels. The unit is an small smart label printer, however, to access the shown label templates it is based on a monthly subscription fee that for the simple label I wish to print I will not be signing up. Hopefully it will allow me some flexibility to print storage box label for my equipment in the garage.

Prompt response, fast shipping, pleased with items. The company responded promptly to my email inquiry. My subsequent order went smoothly, and the items arrived sooner than anticipated. Very pleased with the printer and the service.

Only used it a few times and it won't… Only used it a few times and it won't charge now (cable fine, tried in pc, tried alone in adaptor) just flashes red all the time and only turns on when plugged in. Can't upgrade the firmware as the battery isn't charged enough and have left it plugged in for days. Got lots of labels I can't use. Really unhappy as if I could get into the machine and replace the battery I think that might fix it. UPDATE I no longer have the invoice as everything gets recycled & search of mailboxes hasn’t given any result. Seems to be a common fault. Have ordered replacement as beyond economic repair. Just needed to point out that unit needs regular maintenance checks for firmware updates etc rather than putting in drawer till next use.

Value for money The Niimbot B18 is a very well-made label maker, with plenty of options for labels and ribbons (inks). I ordered their Starter Kit (and some extras I wanted), which, among other things, includes a protective case, and I think it's worth it. The order arrived fast, and it was EU Customs-ready. The only thing I found a bit difficult was to identify which label was what, as their packages are only in Chinese, and their coding and description (as appears in their webpage) isn't always consistent with what is written on their rolls. However, the labels and ribbons I received are exactly what I've ordered. My feeling so far, is that this is value for money!

Will Order Again Great service & only waited a week for delivery to UK. I preferred ordering from NiimbitLabel as there was much more choice than buying within UK