Only used it a few times and it won't… Only used it a few times and it won't charge now (cable fine, tried in pc, tried alone in adaptor) just flashes red all the time and only turns on when plugged in. Can't upgrade the firmware as the battery isn't charged enough and have left it plugged in for days. Got lots of labels I can't use. Really unhappy as if I could get into the machine and replace the battery I think that might fix it. UPDATE I no longer have the invoice as everything gets recycled & search of mailboxes hasn’t given any result. Seems to be a common fault. Have ordered replacement as beyond economic repair. Just needed to point out that unit needs regular maintenance checks for firmware updates etc rather than putting in drawer till next use.

Its very easy to use Its very easy to use. Love the fonts, the colour of the machine itself, and very convenient.

These are excellent little machines These are excellent little machines. I am very happy with my new label makers. I bought D11 and B21. The labels Niimbot supplies are also of excellent quality. I do not usually take time for ratings like this, but I just love these little machines! The website is a bit overwhelming and sometimes confusing, but OK to get around after a while. The devices and labels came relatively quick (about one week). I replaced a bulky and slow machine with it's own clumsy keyboard etc. The speed at which I create labels with these machines combined with the excellent app is just amazing. So much easier, well worth the extra money.

It took a little while to arrive as it… It took a little while to arrive as it was being shipped from America. Once set up it worked and is still working perfectly. As the instructions tell you simplicity gives the best labels, perfect for what I want. Full marks

Prompt response, fast shipping, pleased with items. The company responded promptly to my email inquiry. My subsequent order went smoothly, and the items arrived sooner than anticipated. Very pleased with the printer and the service.