Only used it a few times and it won't… Only used it a few times and it won't charge now (cable fine, tried in pc, tried alone in adaptor) just flashes red all the time and only turns on when plugged in. Can't upgrade the firmware as the battery isn't charged enough and have left it plugged in for days. Got lots of labels I can't use. Really unhappy as if I could get into the machine and replace the battery I think that might fix it. UPDATE I no longer have the invoice as everything gets recycled & search of mailboxes hasn’t given any result. Seems to be a common fault. Have ordered replacement as beyond economic repair. Just needed to point out that unit needs regular maintenance checks for firmware updates etc rather than putting in drawer till next use.

Good experience Good experience, delivery faster than expected. Only thing, webpage could be better when it comes to choosing printing paper. Not intuitive enough . I got some paper wrong. But all in all i recommend. And the machine is great

If i could to put less i would If i could to put less i would,im waiting 1 month ,still didn't get what i paid ! , i try to contact support several times, didn't get ANY !!! answer , THE WORST EXPERIENCE EVER

Prompt response, fast shipping, pleased with items. The company responded promptly to my email inquiry. My subsequent order went smoothly, and the items arrived sooner than anticipated. Very pleased with the printer and the service.

Can’t fault the product Can’t fault the product, but living in the UK, the delivery from China took a while and the labels are quite pricey, especially when you then have to add postage and packaging, otherwise would easily be 5*. Certainly still worth the wait and cost though.