Prompt response, fast shipping, pleased with items. The company responded promptly to my email inquiry. My subsequent order went smoothly, and the items arrived sooner than anticipated. Very pleased with the printer and the service.

Can’t fault the product Can’t fault the product, but living in the UK, the delivery from China took a while and the labels are quite pricey, especially when you then have to add postage and packaging, otherwise would easily be 5*. Certainly still worth the wait and cost though.

Value for money The Niimbot B18 is a very well-made label maker, with plenty of options for labels and ribbons (inks). I ordered their Starter Kit (and some extras I wanted), which, among other things, includes a protective case, and I think it's worth it. The order arrived fast, and it was EU Customs-ready. The only thing I found a bit difficult was to identify which label was what, as their packages are only in Chinese, and their coding and description (as appears in their webpage) isn't always consistent with what is written on their rolls. However, the labels and ribbons I received are exactly what I've ordered. My feeling so far, is that this is value for money!

It took a little while to arrive as it… It took a little while to arrive as it was being shipped from America. Once set up it worked and is still working perfectly. As the instructions tell you simplicity gives the best labels, perfect for what I want. Full marks

Good customer experience Good customer experience, any problem i had they were there to help. thank you. I have been dealing with NIIMBOT for a couple of years now and highly recommend them.