Only used it a few times and it won't… Only used it a few times and it won't charge now (cable fine, tried in pc, tried alone in adaptor) just flashes red all the time and only turns on when plugged in. Can't upgrade the firmware as the battery isn't charged enough and have left it plugged in for days. Got lots of labels I can't use. Really unhappy as if I could get into the machine and replace the battery I think that might fix it. UPDATE I no longer have the invoice as everything gets recycled & search of mailboxes hasn’t given any result. Seems to be a common fault. Have ordered replacement as beyond economic repair. Just needed to point out that unit needs regular maintenance checks for firmware updates etc rather than putting in drawer till next use.

The best printer ever I ordered, on the advice of a friend, model b21, today I opened the parcel, honestly I was pleasantly surprised by the quality of the device itself, it feels very cool to the touch, and I was also surprised by the printing speed, I pressed it and immediately printed it, I definitely recommend buying it! worth the money.

Can’t fault the product Can’t fault the product, but living in the UK, the delivery from China took a while and the labels are quite pricey, especially when you then have to add postage and packaging, otherwise would easily be 5*. Certainly still worth the wait and cost though.

If i could to put less i would If i could to put less i would,im waiting 1 month ,still didn't get what i paid ! , i try to contact support several times, didn't get ANY !!! answer , THE WORST EXPERIENCE EVER

It took a little while to arrive as it… It took a little while to arrive as it was being shipped from America. Once set up it worked and is still working perfectly. As the instructions tell you simplicity gives the best labels, perfect for what I want. Full marks