Total WASTE of TIME Total WASTE of TIME! I have wasted a week with them, trying to send out thank you cards - put in so many hours of work creating and writing content. In the end find out that the cards were never sent. When you try and contact their support - they keep you waiting - it seems like no one really cares about you. Their founder Justin - who I've chatted with twice now, has been super rude, impolite and not helpful at all. The way he communicates makes you feel as if everything is your fault. That's not how you treat clients who are trying to give you business. If your very first experience with these guys is such - imagine what it would be like partnering up with them longterm. I'm so disappointed and these guys should understand that if they are not interested in serving clients then why offer such a service? Don't waste other people's time cuz time is money!

Thanks.io for customer appreciation/referrals is 10/10 The builder and dashboard were super easy to use and build a campaign from scratch to go out in the mail. I can tell the cards arrived today because I have gotten 5 scans already and I'm super excited to see how the conversions are from here. We are running an existing client referral campaign and I am very optimistic that these cards will help drive results.

No one has contacted me and offered… No one has contacted me and offered assistance after purchasing the business plan. Im stuck watching videos.

Support is awesome The sign up process was simple. I've been watching things. I owe for a while and decided to go ahead and switch my cards over to them. Support has been excellent, very timely, very efficient. And I'm looking forward to this new relationship.

Lots of personal attention Lots of personal attention, especially for someone like me who is technically challenged. Thanks for all of your help. I'm really looking forward to getting the large mailing I do throughout the year, in your hands.