Winslow Johnson
GBCustomer Service was exceptional Customer Service was exceptional! Very happy way to start a service.
Nicholas S.
GBThe Thanks.io team was quick to help… The Thanks.io team was quick to help with onboarding. They also quickly created a custom postcard graphic for us to use, saving us the effort of doing that ourselves. They've been quick to respond to our communications, too. Thanks to Justin and Shane!
Jennifer Wells
GBI am brand new to direct mail marketing… I am brand new to direct mail marketing (and marketing in general) and thanks.io was recommended by a friend who works in ed. tech. I signed up for the monthly "Pro Access" business plan, which comes with one-on-one implementation assistance and a complimentary postcard design. I went into my implementation call assuming it would basically be a live tour of the product (which I had already done using their video tour). OH MY GOSH. I spoke with Justin for over 40 minutes, explaining my business, why I was launching it, and how little I knew about marketing or direct mail. Justin has been AWESOME at helping me think through a marketing strategy, looking at my existing websites and making smart suggestions, then advising me on a starter direct mail campaign. Arp (Design & Support) was really quick to answer my design questions. This is WAY MORE than I expected from a direct mail provider! At this point, I feel like I am working with a colleague, not a 3rd party service provider. The Thanks.io platform itself is extremely easy to use and I am excited to launch my first direct mail campaign! Thank you Justin, Arp, and the entire Thanks.io team!
Ryan Dendievel
GBThanks.io for customer appreciation/referrals is 10/10 The builder and dashboard were super easy to use and build a campaign from scratch to go out in the mail. I can tell the cards arrived today because I have gotten 5 scans already and I'm super excited to see how the conversions are from here. We are running an existing client referral campaign and I am very optimistic that these cards will help drive results.
Brandon H
GBThis is a great company who really care… This is a great company who really care about their clients. The customer support is unmatched.