Great response to my frustration I had a challenge when I first subscribed, I even canceled my first subscription the same day. I was so impressed with the response from thanks.io and subsequent customer service, I subscribed again the next business day. I've since mailed three postcard campaigns.

This is a great company who really care… This is a great company who really care about their clients. The customer support is unmatched.

Quick and easy! Chloe was great. She communicated with me throughout the concierge process and was so quick at getting my campaign designed. I was able to implement it simply and appreciate seeing the progress of the stages. Definitely will use this service again!

I am brand new to direct mail marketing… I am brand new to direct mail marketing (and marketing in general) and thanks.io was recommended by a friend who works in ed. tech. I signed up for the monthly "Pro Access" business plan, which comes with one-on-one implementation assistance and a complimentary postcard design. I went into my implementation call assuming it would basically be a live tour of the product (which I had already done using their video tour). OH MY GOSH. I spoke with Justin for over 40 minutes, explaining my business, why I was launching it, and how little I knew about marketing or direct mail. Justin has been AWESOME at helping me think through a marketing strategy, looking at my existing websites and making smart suggestions, then advising me on a starter direct mail campaign. Arp (Design & Support) was really quick to answer my design questions. This is WAY MORE than I expected from a direct mail provider! At this point, I feel like I am working with a colleague, not a 3rd party service provider. The Thanks.io platform itself is extremely easy to use and I am excited to launch my first direct mail campaign! Thank you Justin, Arp, and the entire Thanks.io team!

The software is easy to use The software is easy to use. The customer service is fantastic.