Allen
CATotal WASTE of TIME Total WASTE of TIME! I have wasted a week with them, trying to send out thank you cards - put in so many hours of work creating and writing content. In the end find out that the cards were never sent. When you try and contact their support - they keep you waiting - it seems like no one really cares about you. Their founder Justin - who I've chatted with twice now, has been super rude, impolite and not helpful at all. The way he communicates makes you feel as if everything is your fault. That's not how you treat clients who are trying to give you business. If your very first experience with these guys is such - imagine what it would be like partnering up with them longterm. I'm so disappointed and these guys should understand that if they are not interested in serving clients then why offer such a service? Don't waste other people's time cuz time is money!
Rich
GBThe software is easy to use The software is easy to use. The customer service is fantastic.
George
GBCustomer service has been stellar Customer service has been stellar. At first glance the product can seem like a lot, but when you take it step by step you realize the depth of the features and functionality!
Eric Thomas
GBSupport is awesome The sign up process was simple. I've been watching things. I owe for a while and decided to go ahead and switch my cards over to them. Support has been excellent, very timely, very efficient. And I'm looking forward to this new relationship.
Andy Dilatush
GBGreat response to my frustration I had a challenge when I first subscribed, I even canceled my first subscription the same day. I was so impressed with the response from thanks.io and subsequent customer service, I subscribed again the next business day. I've since mailed three postcard campaigns.