Asukai Q
GBbest toner cartridge supplier I have spent a small fortune on non-HP cartridges that did not end up working at all on my HP printer. But YB toners worked well, as soon as I installed them. In addition, the company's customer service was great. At first, I thought I had a problem, and their customer service person responded immediately and even followed up when they did not hear back from me. If I end up having problems after I am using the cartridges a while, I will revise my review. But what a pleasure to have this printer up and running again, at 37% of the cost of what I would have paid for HP cartridges.
Tom
GBInk cartridges don’t work with latest HP security SEE UPDATE UPDATE: Once the company got back to me they were extremely helpful in resolving my situation. I am very satisfied with their response. ORIGINAL POST: The ink cartridges supposedly have the new chip in them so that they work with the latest HP security. They did not work. I sent an email to the company four days ago and have not heard back.
Carol Euler
GBHappy customer here! To start, the prices attracted me. Then after ordering, the order came very quickly. I did have one issue and Mary fixed that immediately and was very courteous and personable in interactions. Thanks Mary!
RMD
GBSiteExcellent experience! Site was easy to locate; product was easy to locate on site; ordering was efficient and simple as well as straightforward. Product arrived in excellent condition and very unexpectedly short period of time. Upon installing the cartridges worked extremely well. Overall extremely pleased with purchase and will be using the company again
Debbie
GBUpdate to 5 stars I initially gave a two star review but definitely want to update to five. Without writing a long story, customer service does as they say! They guarantee and replace a “defective” product. I thought they were not responding to my issue but I believe I was too quick to criticize. Thank you YB Toner. You are now my go to!