Works.....but Another update.....I finally got results from customer service after I told them i was in contact with my credit card company. They sent me a new unit. Update to my original review. Item no longer works.....customer service will not respond to my emails.....I'm 61 years old. Spent $6k last year on liposuction for my saddlebags. Lipo does not remove cellulite and I wasn't 100% satisfied with my results. Instead of spending another $4k to get the results I want, I decided to use this product after reading the reviews. Item comes from overseas so prepare to wait for at least 10 days. Customer service is great until there's a problem, then they dissappear. My product did not arrive like some others I saw on their website. No fancy box with pink satin lining. My EMS does not work unless I move the cord where it connects into the unit. My items were in plastic bags opened. I reached out to customer service several times and "Jane" always seemed to respond. Asked me to send a video of the EMS not working. I questioned what good a video would do if the EMS has no sound and you can't actually see it working. I asked for a replacement or i would return it. That was the last time they were willing to work with me. I truly believe my product is a returned, used item. With that being said, it does work, but be prepared to use it faithfully and give yourself time, like months. Buy your own gel, their gel gave me a serious reaction and was expensive. I use clear Aloe Vera. Concentrate on a small area, don't cover too large of an area and move slow, dont rush the unit. Make sure you drink plenty of water, continue to eat right and exercise and you will get the results you want.

DO NOT BUY THIS PRODUCT DO NOT BUY THIS PRODUCT. This company not honouring refunds. I returned the product unused from the Post Office because after I bought it I found out about all of the health risks. They refuse to answer my emails, they kept the returned product and won't refund me the money. Their website did not clearly list all the health risks and they continue to ignore my emails. I bought this product back in December and it is now end of February and they are still ignoring all my emails.

Caused me horrible welts, untrustworthy company Caused me horrible welts, machined Nothing, other thn red light, I returned devices, Failed to get refund ,company Ignores all communications other then to purchase. I returned device to where it was sent from, they are obviously drop ship company & Not actually the true owners of device. I'm filing against company based on welts it caused thank Goodness my daughter insisted on taking pictures. I hadn't clue a small Company could be So DISHONEST & TREAT clients so poorly. Spread the word. I'd hate anyone else to be taken advantage of as I've been

Not effective & not able to get refund The device is small and requires use 5x per week on each area to supposedly see improvement. After spending hours upon hours each week to see results, I did not. More importantly, this business does not stand behind their product. I have been trying to return the device for refund for weeks, with the run around. I have jumped through the hours of pointless activities and now the business is non-responsive. At this time I have accepted that I was scammed by this company so it is my goal to share my experience on every platform I can find to prevent others from buying this product.

Easy to use and great customer service The product comes with clear instructions, making the treatment process simple and convenient. Moreover, the customer service provided was exceptional. They were always available to answer any questions I had and provided me with valuable tips to maximize the effectiveness of the treatment.