Incredible customer service! Incredible customer service!! I had some issues with my local postal carrier and their team sent the package back three times for free when it got returned, and were super helpful and responsive via text! Great quality products, awesome pricing, overall great company and will be ordering again!!

Favorite company I have been been in business 35 years and buying products from this company for 15 years. I specialize in perfume oils and private label body care. All of their products are excellent quality, especially the perfume oils. Orders are shipped promptly and rarely have an issue. When I do, it is usually my fault, yet they still go out of their way to help me. My customers love the products I buy from them. Just an excellent company and excellent customer service.

Buyer Buyer beware!! Don't ignore negative reviews, once you realize the oils has cutting agent and scent actually does not last you'll regret buying.Oils not Authentic not strong (Dont even call to complain to owner who's a woman. She will scream over phone Your NOT GETTING YOUR MONEY BACK.Its actually scary.

Bad quality I ordered a handful several months ago and the quality of the perfume oils seemed great. My second purchase, however, was a disaster. Most (if not all) smelled kind of like pure baby oil. It was really odd and their website does not seem to offer a way to advise them that the quality of the product is way off and needs to be checked. I would not recommend making any large purchases from this company; it simply is too risky, as the quality of their product either varies or has greatly declined altogether.

Zero stars, if I could... UPDATE: Thanks for confirming that I am actually a longtime customer! Your inability to see prior orders isn't my problem; should anyone wish to inquire, I'll happily provide them with my receipts, as I CAN access them in my gmail (the 16 oz was ordered 10/22/13, to be exact...I do believe that there was another, as well). You've heard plenty since then...you just choose not to post it. I'm not going to sit & waste keystrokes arguing what EM looks or smells like; as previously stated, I've been wearing it for over 30 years now & am well-versed on what good quality EM should look & smell like; please just take the L and admit that just MAYBE you all decided to sell a bad batch. Light ≠ nonexistent; quality Egyptian Musk lasts ALL DAY, at minimum. You had ample opportunity to make it right when I first contacted you; however, you seemed to think it to be a GOOD idea to further irritate an already disgruntled customer & seemed to think not publishing my review would prevent THIS. Sorry that 4 oz of oil was worth this to you. Original Review: I've been ordering from WBO for some years now; once upon a time, I loved their Egyptian Musk...now? Its definitely watered down, & barely scented. Uncut Egyptian Musk is a rich, golden brown color; this batch is pale yellow & I can't identify what it smells like. I've worn this scent for 30+ years & am WELL AWARE of what it's supposed to look & smell like; this ain't it, & I'm disturbed by the lack of customer service when the so-called owner was confronted about it. Your return policy isn't clearly stated, & me buying it doesn't mean it'll be used immediately...it's fragrance oil, & I should be able to open it whenever (and a couple of months definitely should affect it's strength; I've owned 16 oz bottles for YEARS that smelled just as good as day 1!). Also, the story below is probably true; having allegedly spoken to the owner, i concur that she's very rude & unprofessional. Now, let's see if a review that isn't very complementary actually makes it to public view, seeing that my customer testimonial never seems to make it to the actual page. :)