Zero stars, if I could... UPDATE: Thanks for confirming that I am actually a longtime customer! Your inability to see prior orders isn't my problem; should anyone wish to inquire, I'll happily provide them with my receipts, as I CAN access them in my gmail (the 16 oz was ordered 10/22/13, to be exact...I do believe that there was another, as well). You've heard plenty since then...you just choose not to post it. I'm not going to sit & waste keystrokes arguing what EM looks or smells like; as previously stated, I've been wearing it for over 30 years now & am well-versed on what good quality EM should look & smell like; please just take the L and admit that just MAYBE you all decided to sell a bad batch. Light ≠ nonexistent; quality Egyptian Musk lasts ALL DAY, at minimum. You had ample opportunity to make it right when I first contacted you; however, you seemed to think it to be a GOOD idea to further irritate an already disgruntled customer & seemed to think not publishing my review would prevent THIS. Sorry that 4 oz of oil was worth this to you. Original Review: I've been ordering from WBO for some years now; once upon a time, I loved their Egyptian Musk...now? Its definitely watered down, & barely scented. Uncut Egyptian Musk is a rich, golden brown color; this batch is pale yellow & I can't identify what it smells like. I've worn this scent for 30+ years & am WELL AWARE of what it's supposed to look & smell like; this ain't it, & I'm disturbed by the lack of customer service when the so-called owner was confronted about it. Your return policy isn't clearly stated, & me buying it doesn't mean it'll be used immediately...it's fragrance oil, & I should be able to open it whenever (and a couple of months definitely should affect it's strength; I've owned 16 oz bottles for YEARS that smelled just as good as day 1!). Also, the story below is probably true; having allegedly spoken to the owner, i concur that she's very rude & unprofessional. Now, let's see if a review that isn't very complementary actually makes it to public view, seeing that my customer testimonial never seems to make it to the actual page. :)