Wonderful Company Reasonable prices, fast delivery, helpful and friendly personnel . . . what more could one ask for?

As good as new! I am thrilled to have participated in Captivate Ink's promotion for purchasing recycled ink and toner. My child's school recycles with their sister company, Funding Factory, and I want to support those who support education. I am very happy with the prompt service and quality that I received and I am passing the word along to others.

Fantastic Quality at a Fantastic Price Before I came across Captivate inks website I was considering buying refillable ink cartridges when you weighed everything up with the price of the ink , ink cartridges and having to buy a chip resetting tool and then the uncertainty of how long they would work before a printer software update rendered them useless I really didn't want to buy the cheap ink cartridges that you can get online as I have a friend who has been using them and he says that he gets a error message every time he tries to print something So I thought that I would give Captivate ink a try And they work great just like they should Plus I got three sets of ink for what it would have cost me for one from the printer manufacturer Now I wouldn't buy my ink from anywhere else

Shipped wrong cartridge! Shipped wrong cartridge which caused significant disruption of service. After speaking to our office administrator I found out that the cartridge provided damaged our Neopost machine and that we were forced to replace it. We also were forced to purchase an OEM cartridge for the new machine at a significantly higher cost.

Unbelievable I am in awe over my whole experience. From the moment that an customer service agent offered to assist me to the what seemed like next day delivery. My whole experience was great. Just so happens that I was going to order another cartridge of ink today then I noticed your email. This is what great customer service is. When you already know what the customer needs and is expecting it makes it a WOW experience. Thank you for the opportunity to give this review and also the opportunity to say, Thanks again.