Finally got my order... After weeks without an update, they finally reached out via phone and email, after my initial review. I appreciate their honesty about their staff shortage and shipping delays due to covid. If they maintain their transparency and update their customers within a timely manner, I'm sure more customers would understand. I received my order on July 13th and placed my order June 11th. I loved the Shea butter and swirlies I ordered and they were well packaged. The African soap scrub becomes a bit seperated so it is more soap than scrub.

Wish I could give zero stars Wish I could give zero stars. It has been one complete year and never received any product. I never even received any updates after they confirmed my order. They have yet to be transparent about what is happening with the company, which is very unprofessional. If you’re still thinking about placing an order after everyone’s reviews, please don’t.

A product that smells great and feels great! My wife purchased this product, introduced it to me, and as a man I was initially reluctant to try it. However, I find myself using the African soap regularly. I enjoy the clean feel that leaves on my face and I can appreciate that it is chemical free. I also enjoy using the shealoe butter cream as a massaging cream on my wife. These are wonderful products and we plan on making another purchase as we are running low.

Have placed an order over a month ago… Have placed an order over a month ago and still have not received. Seeing a lot of customer complaints about not receiving their orders! Every company says due to Covid-19 is why shipping is delayed. I have placed orders after I placed an order with this company and still received my items in a timely manner! By now companies should have established a system to get orders out so stop blaming everything on COVID! Apparently this always been an issue with this company. They constantly delete customer complaints on IG and Facebook

I was robbed for my money!! I placed multiple orders back in August of 2020 and tried being patient due to COVID-19 but I have never received my orders. I’ve tried contacting them via email multiple times and Facebook with no response from them. I just want my refund at this point! I have never been so disappointed by a company and I feel like I’ve been scammed!!!! Run for your life! Don’t ever purchase from Mocha Whip!