Had a great tech support exchange- the… Had a great tech support exchange- the images weren’t generating, and were stalling out without ever creating. Since I use colorcinch in my art process to create templates for fabric portraits I was super frustrated since I had paid the annual subscription and now it wasn’t working. I sent a help request and was impressed at how quickly I got a response. The solution that was suggested worked and I am back in business. (It was as simple as doing the software update on my iPhone and trying chrome on my Mac). Thanks Peter!

Prompt and Courtesy I appreciated Colorcinch's prompt response and resolution regarding an issue I had!! Peter was prompt, polite and I really liked the human response via email!! As for the product itself, it's really easy to use and I've created so many lovely photos for friends and family members with amazing results.

Helped quickly when I needed Not able to cancel the subscription due to not owning a PC anymore, I emailed them and they took take of the matter in a few hours. Lovely services ! Only reason I cancelled was due to not using the services anymore, otherwise great company !

Great product and customer service! I recently purchased this product and think its great value for money. Super simple to use, so many functions. So happy with results and the customer service/tech help is excellent.

Fixed a subscription issue no problem and very nice employees Purchased a subscription so I could generate some images I wanted for my business, but the whole day I activated it, it wouldn't unlock the features when I signed in. I shot an email to the team and it was resolved immediately. Peter got back to me and was very polite and professional letting me know the issue was resolved. Their product works really well, I especially like their background remover.