Angie
GBWe recently had some issues with our… We recently had some issues with our copier and immediately reached out to our Go To TEAM at JTF! Zach has been our representative for years and each time we reach out for any issues he is quick to involve his team of experts to help us out. We are a concert production company that must have our copier for designing purposes at all times. We have several employees using it at any given time. We recently had to get assistance when the machine just quit working. The team at JTF worked diligently and with care to make sure we were up an going as quickly as possible. Thanks for taking care of business so that we could take care of ours! Definitely 5 star service!
Mark Wood - Schagrin Gas Co.
GBTwo words: Customer Service!!! I needed an all-in-one machine for a new office and found JTF online. Submitted an inquiry and got a prompt recommendation from Zach Connelly. He did a great job helping me select the right unit, gave a very competitive price, and got it delivered quickly. Two weeks later, a network printer in another office died - I knew who to call! Zach once again came through with selection, price, and quick delivery. Did I mention the great follow up throughout the process? As others have stated, this level of service is all too rare these days!
Bob
GBGood company good service Purchased from JTF in the past and they are my first "go to" for business machines, however this last time I purchased elsewhere because they don't offer HP printers.
customer
GBItem was NOT in stock I ordered a printer showing "IN STOCK". Order canceled the next day because it was not, and the item information removed from the website. Seems like they don't update their stock status data regularly; waste of my item registering online just to buy the printer. Bought elsewhere and shipped the same day.
Mapping the 313
GBSmart, kind guys right here in the US Excellent product information provided to help us determine which machine to purchase, knowledgeable sales staff who want to help us find the best product for our needs, didn't want to sell us something we didn't need. Tech support was prompt, enjoyable to talk to and efficiently helped us set up our scanning. This company is made up of good guys right here in the US.