Had reservations but product and service were fantastic! I was initially skeptical of "used" makeup but I ordered a few small items to test the service and I was pleasantly surprised. The items were all practically new, very well cleaned up with great packaging. I felt very comfortable using the products and I haven't had any problems. The selection and price of rare MAC products can't be beat. I will be ordering again! Thank you, Glambot!

Do not even know how I subscribed but… Do not even know how I subscribed but they hound me with SMS texts and when I try to unsub they make it such a mission to do so (I had to visit 2 webpages and then fill out a form). This has been the worst experience I would NEVER buy from them, what a disgraceful company!

Zero customer Service Pre-Covid they were a good site, "Doug' from Customer Care would answer emails relatively fast, now they're really bad, they NEVER reply to emails, they absolutely ignore you, they NEVER reply to DM's. They take a few weeks before they ship your order. I personally, as a customer find it insulting to send 10 emails and NOT receive even one reply. Unless they get their act together, they've lost me as a customer.

glambot is a pile of s**t I got 7-8 years old makeup products (different brands) even though they say they only accept "Non-Expired (must be sent in within at least 3 months from printed expiration date If applicable". And fake things like sigma brushes, palettes. And since i'm an international buyer i can complain but there are no returns... Such lies. Also they are expensive as f considering that they are a second hand makeup shop. DO NOT ORDER from them!!!!

Avoid glambot like the plague Avoid glambot like the plague. No customer service, as in I don’t think they have anyone who deals with enquiries since you literally never get a reply. I ordered several orders seperately in order to get them into Norway without paying customer duty on them. Glambot combined the orders without my knowledge or consent, so I had to pay vat and a high processing fee, not to mention double postage as they didn’t refund me the postage for the second parcel!!! I thought it was a good way of trying things cheaply to see if I wanted to buy them new. The products themselves are fine, nothing wrong there, it is the structure of the seller that doesn’t work. Save yourself and avoid this site.