Zero customer Service Pre-Covid they were a good site, "Doug' from Customer Care would answer emails relatively fast, now they're really bad, they NEVER reply to emails, they absolutely ignore you, they NEVER reply to DM's. They take a few weeks before they ship your order. I personally, as a customer find it insulting to send 10 emails and NOT receive even one reply. Unless they get their act together, they've lost me as a customer.

I am rating this site as a seller... I am rating this site from a sellers point of view. I sold several packages to glambot. The first few transactions went well. However, after that, they next couple of transactions I got several items they wouldn’t pay me for because it was from an unaccepted brand or some other excuse when I only sent approved items that I found listed on their site. The final unethical thing they did was they did not even pay me for my last package. I accepted their cash offer, and they never even sent the money to my paypal account. I emailed them about this several times and never got a response. Don’t let them Steal your makeup like they Stole mine.

Paid 100$ haven't received package Paid 100$, haven't received my package. It's been 4 months of me trying to contact them, they don't respond on any of my e-mails. I bought package in June, they responded in September. They refund me in glambucks, at least something.

I placed my first order last month on… I placed my first order last month on Black Friday and I was really impressed by the deals they were offering. They had sitewide 30% off and an additional clearance section of items for up to 80% off. They had Urban Decay, MAC, Too FCed and even some Kat Von D items (a more limited selection). I’ve never beeen able to get these brands for that cheap. Absolutely amazing. I just got my items earlier this week and they are almost like brand new. Super impressed!

The worst company! The worst company!! Three of my orders are lost! I’ve been waiting since January. I've emailed them several times, but got no answer. They don’t care about their customers!! I agree with the comment below: An absolute scam!!!