Zero customer Service Pre-Covid they were a good site, "Doug' from Customer Care would answer emails relatively fast, now they're really bad, they NEVER reply to emails, they absolutely ignore you, they NEVER reply to DM's. They take a few weeks before they ship your order. I personally, as a customer find it insulting to send 10 emails and NOT receive even one reply. Unless they get their act together, they've lost me as a customer.

Great earnings from my make ups! I'm not much into make ups but my friends keep gifting me Colourpops. The ones that I think doesn't suit me, I make sure to get them sent to Glambot. This is a sure-fire way to make something out of the things you don't need. Thanks, Glambot!

Had reservations but product and service were fantastic! I was initially skeptical of "used" makeup but I ordered a few small items to test the service and I was pleasantly surprised. The items were all practically new, very well cleaned up with great packaging. I felt very comfortable using the products and I haven't had any problems. The selection and price of rare MAC products can't be beat. I will be ordering again! Thank you, Glambot!

Overall good deal This time I made 4 different orders, the first of the four arrived without any issue, shipping wasn't as fast as previous times but tracking was consistently updating throughout the month. I purchased on September 10 (tracking info was updated on September 14th), and arrived on October 1. Product was just as described 80% fill (actually barely swatched) and was 40% off with free shipping so overall a great deal. I wasn't so lucky with the rest of my purchases but still planing on keep buying from Glambot.com.

glambot is a pile of s**t I got 7-8 years old makeup products (different brands) even though they say they only accept "Non-Expired (must be sent in within at least 3 months from printed expiration date If applicable". And fake things like sigma brushes, palettes. And since i'm an international buyer i can complain but there are no returns... Such lies. Also they are expensive as f considering that they are a second hand makeup shop. DO NOT ORDER from them!!!!