Good service products are as expected… Good service products are as expected but without the original boxes. Another remark is the delivery time to Europe and the customs duty paid (5.36 Euro on an order of $49.92, more than 11% of the value). Interesting also he products are made in Italy and reimported in Italy.

Had reservations but product and service were fantastic! I was initially skeptical of "used" makeup but I ordered a few small items to test the service and I was pleasantly surprised. The items were all practically new, very well cleaned up with great packaging. I felt very comfortable using the products and I haven't had any problems. The selection and price of rare MAC products can't be beat. I will be ordering again! Thank you, Glambot!

Zero customer Service Pre-Covid they were a good site, "Doug' from Customer Care would answer emails relatively fast, now they're really bad, they NEVER reply to emails, they absolutely ignore you, they NEVER reply to DM's. They take a few weeks before they ship your order. I personally, as a customer find it insulting to send 10 emails and NOT receive even one reply. Unless they get their act together, they've lost me as a customer.

The worst customer service The worst customer service I am in Australia and I've had a parcel missing since April. I've emailed 15 times..... receive tickets but no response Additional parcels have arrived with broken or missing items No response! What a joke. An absolute scam

glambot is a pile of s**t I got 7-8 years old makeup products (different brands) even though they say they only accept "Non-Expired (must be sent in within at least 3 months from printed expiration date If applicable". And fake things like sigma brushes, palettes. And since i'm an international buyer i can complain but there are no returns... Such lies. Also they are expensive as f considering that they are a second hand makeup shop. DO NOT ORDER from them!!!!