Avoid glambot like the plague Avoid glambot like the plague. No customer service, as in I don’t think they have anyone who deals with enquiries since you literally never get a reply. I ordered several orders seperately in order to get them into Norway without paying customer duty on them. Glambot combined the orders without my knowledge or consent, so I had to pay vat and a high processing fee, not to mention double postage as they didn’t refund me the postage for the second parcel!!! I thought it was a good way of trying things cheaply to see if I wanted to buy them new. The products themselves are fine, nothing wrong there, it is the structure of the seller that doesn’t work. Save yourself and avoid this site.

Had reservations but product and service were fantastic! I was initially skeptical of "used" makeup but I ordered a few small items to test the service and I was pleasantly surprised. The items were all practically new, very well cleaned up with great packaging. I felt very comfortable using the products and I haven't had any problems. The selection and price of rare MAC products can't be beat. I will be ordering again! Thank you, Glambot!

Good service products are as expected… Good service products are as expected but without the original boxes. Another remark is the delivery time to Europe and the customs duty paid (5.36 Euro on an order of $49.92, more than 11% of the value). Interesting also he products are made in Italy and reimported in Italy.

Offered me 17 dollars for 19 high end… Offered me 17 dollars for 19 high end items after having my package delivered and waiting for other two months - if you reject the offer they charge 15 for a return. Company is a complete scam and has horrible ethics.

I have not received the package They sent the parcel almost 2 months ago. My order ( tracking №UC001058435US) was stop tracking 3 weeks ago in Japan. The address that I indicated for delivery (to Ukraine) is correct - this address saved on the Glambot site, so its cant be my mistake. I sent them an email, but Glambot just ignores the messages (( It is very disappointing that in our time there are such deceivers. I support the previous customer opinion -Glambot is a scam!