Had reservations but product and service were fantastic! I was initially skeptical of "used" makeup but I ordered a few small items to test the service and I was pleasantly surprised. The items were all practically new, very well cleaned up with great packaging. I felt very comfortable using the products and I haven't had any problems. The selection and price of rare MAC products can't be beat. I will be ordering again! Thank you, Glambot!

I have not received the package They sent the parcel almost 2 months ago. My order ( tracking №UC001058435US) was stop tracking 3 weeks ago in Japan. The address that I indicated for delivery (to Ukraine) is correct - this address saved on the Glambot site, so its cant be my mistake. I sent them an email, but Glambot just ignores the messages (( It is very disappointing that in our time there are such deceivers. I support the previous customer opinion -Glambot is a scam!

The worst customer service The worst customer service I am in Australia and I've had a parcel missing since April. I've emailed 15 times..... receive tickets but no response Additional parcels have arrived with broken or missing items No response! What a joke. An absolute scam

Zero customer Service Pre-Covid they were a good site, "Doug' from Customer Care would answer emails relatively fast, now they're really bad, they NEVER reply to emails, they absolutely ignore you, they NEVER reply to DM's. They take a few weeks before they ship your order. I personally, as a customer find it insulting to send 10 emails and NOT receive even one reply. Unless they get their act together, they've lost me as a customer.

I ordered from Czech Republic and the… I ordered from Czech Republic and the package arrived really fast. The products were as new. Really nothing to complain about from my end! I saw many bad reviews and I got scared that my order will arrive late if at all, but my experience with Glambot has been nothing but positive.