Zero customer Service Pre-Covid they were a good site, "Doug' from Customer Care would answer emails relatively fast, now they're really bad, they NEVER reply to emails, they absolutely ignore you, they NEVER reply to DM's. They take a few weeks before they ship your order. I personally, as a customer find it insulting to send 10 emails and NOT receive even one reply. Unless they get their act together, they've lost me as a customer.

Customer Service Non-Existent In my time of using the Glambot website, I've been fortunate to have received all my purchases. However, when I went to deactivate/delete my account as I no longer wished to use the service I was directed to their '' help '' email. I've contacted Glambot several times and requested my account be deleted. They've not responded to my requests. I find it infuriating to have a website without the option to opt out of the service. I'm very shocked and disgusted by how they're handling other people's orders and simply not shipping or refunding items. I hope that appropriate actions will be taken and all whom have been scammed will be reimbursed. Beware of using the service and don't bother using the email as it's a dead end :(

Great earnings from my make ups! I'm not much into make ups but my friends keep gifting me Colourpops. The ones that I think doesn't suit me, I make sure to get them sent to Glambot. This is a sure-fire way to make something out of the things you don't need. Thanks, Glambot!

I'm rating as a buyer I'm rating as a buyer. I bought a product that even on glambot is a stretch for my budget to justify. Then I learned these items were sent in from people just like me so I became worried about the product quality would it be missing some colors, would make up brushes of other people have touched the product. Those fears but now that the product finally arrived I'm pleased to report it looks to be 100% new. I didn't give 5 stars because the shipping time is very lengthy in my opinion 15+ days. It's sad to read all the seller reviews that are not positive realities because this type of program helped me gain quality I would have never been able to have before. So I hope this company can step up in communication and if they won't pay for products received at least return it.

Overall good deal This time I made 4 different orders, the first of the four arrived without any issue, shipping wasn't as fast as previous times but tracking was consistently updating throughout the month. I purchased on September 10 (tracking info was updated on September 14th), and arrived on October 1. Product was just as described 80% fill (actually barely swatched) and was 40% off with free shipping so overall a great deal. I wasn't so lucky with the rest of my purchases but still planing on keep buying from Glambot.com.