Avoid glambot like the plague Avoid glambot like the plague. No customer service, as in I don’t think they have anyone who deals with enquiries since you literally never get a reply. I ordered several orders seperately in order to get them into Norway without paying customer duty on them. Glambot combined the orders without my knowledge or consent, so I had to pay vat and a high processing fee, not to mention double postage as they didn’t refund me the postage for the second parcel!!! I thought it was a good way of trying things cheaply to see if I wanted to buy them new. The products themselves are fine, nothing wrong there, it is the structure of the seller that doesn’t work. Save yourself and avoid this site.

I ordered from Czech Republic and the… I ordered from Czech Republic and the package arrived really fast. The products were as new. Really nothing to complain about from my end! I saw many bad reviews and I got scared that my order will arrive late if at all, but my experience with Glambot has been nothing but positive.

glambot is a pile of s**t I got 7-8 years old makeup products (different brands) even though they say they only accept "Non-Expired (must be sent in within at least 3 months from printed expiration date If applicable". And fake things like sigma brushes, palettes. And since i'm an international buyer i can complain but there are no returns... Such lies. Also they are expensive as f considering that they are a second hand makeup shop. DO NOT ORDER from them!!!!

Good service products are as expected… Good service products are as expected but without the original boxes. Another remark is the delivery time to Europe and the customs duty paid (5.36 Euro on an order of $49.92, more than 11% of the value). Interesting also he products are made in Italy and reimported in Italy.

Zero customer Service Pre-Covid they were a good site, "Doug' from Customer Care would answer emails relatively fast, now they're really bad, they NEVER reply to emails, they absolutely ignore you, they NEVER reply to DM's. They take a few weeks before they ship your order. I personally, as a customer find it insulting to send 10 emails and NOT receive even one reply. Unless they get their act together, they've lost me as a customer.