Had reservations but product and service were fantastic! I was initially skeptical of "used" makeup but I ordered a few small items to test the service and I was pleasantly surprised. The items were all practically new, very well cleaned up with great packaging. I felt very comfortable using the products and I haven't had any problems. The selection and price of rare MAC products can't be beat. I will be ordering again! Thank you, Glambot!

Paid 100$ haven't received package Paid 100$, haven't received my package. It's been 4 months of me trying to contact them, they don't respond on any of my e-mails. I bought package in June, they responded in September. They refund me in glambucks, at least something.

Overall good deal This time I made 4 different orders, the first of the four arrived without any issue, shipping wasn't as fast as previous times but tracking was consistently updating throughout the month. I purchased on September 10 (tracking info was updated on September 14th), and arrived on October 1. Product was just as described 80% fill (actually barely swatched) and was 40% off with free shipping so overall a great deal. I wasn't so lucky with the rest of my purchases but still planing on keep buying from Glambot.com.

I am rating this site as a seller... I am rating this site from a sellers point of view. I sold several packages to glambot. The first few transactions went well. However, after that, they next couple of transactions I got several items they wouldn’t pay me for because it was from an unaccepted brand or some other excuse when I only sent approved items that I found listed on their site. The final unethical thing they did was they did not even pay me for my last package. I accepted their cash offer, and they never even sent the money to my paypal account. I emailed them about this several times and never got a response. Don’t let them Steal your makeup like they Stole mine.

Zero customer Service Pre-Covid they were a good site, "Doug' from Customer Care would answer emails relatively fast, now they're really bad, they NEVER reply to emails, they absolutely ignore you, they NEVER reply to DM's. They take a few weeks before they ship your order. I personally, as a customer find it insulting to send 10 emails and NOT receive even one reply. Unless they get their act together, they've lost me as a customer.