I placed my first order last month on… I placed my first order last month on Black Friday and I was really impressed by the deals they were offering. They had sitewide 30% off and an additional clearance section of items for up to 80% off. They had Urban Decay, MAC, Too FCed and even some Kat Von D items (a more limited selection). I’ve never beeen able to get these brands for that cheap. Absolutely amazing. I just got my items earlier this week and they are almost like brand new. Super impressed!

Fake Products I ordered a Naked 2 palette and I received a fake one/ replica. I have contacted them via email and Instagram, but I never got an answer. A waste of money. I cannot recommend them. Really disappointing.

Zero customer Service Pre-Covid they were a good site, "Doug' from Customer Care would answer emails relatively fast, now they're really bad, they NEVER reply to emails, they absolutely ignore you, they NEVER reply to DM's. They take a few weeks before they ship your order. I personally, as a customer find it insulting to send 10 emails and NOT receive even one reply. Unless they get their act together, they've lost me as a customer.

Customer Service Non-Existent In my time of using the Glambot website, I've been fortunate to have received all my purchases. However, when I went to deactivate/delete my account as I no longer wished to use the service I was directed to their '' help '' email. I've contacted Glambot several times and requested my account be deleted. They've not responded to my requests. I find it infuriating to have a website without the option to opt out of the service. I'm very shocked and disgusted by how they're handling other people's orders and simply not shipping or refunding items. I hope that appropriate actions will be taken and all whom have been scammed will be reimbursed. Beware of using the service and don't bother using the email as it's a dead end :(

Do not even know how I subscribed but… Do not even know how I subscribed but they hound me with SMS texts and when I try to unsub they make it such a mission to do so (I had to visit 2 webpages and then fill out a form). This has been the worst experience I would NEVER buy from them, what a disgraceful company!