Zero customer Service Pre-Covid they were a good site, "Doug' from Customer Care would answer emails relatively fast, now they're really bad, they NEVER reply to emails, they absolutely ignore you, they NEVER reply to DM's. They take a few weeks before they ship your order. I personally, as a customer find it insulting to send 10 emails and NOT receive even one reply. Unless they get their act together, they've lost me as a customer.

The worst company! The worst company!! Three of my orders are lost! I’ve been waiting since January. I've emailed them several times, but got no answer. They don’t care about their customers!! I agree with the comment below: An absolute scam!!!

I ordered from Czech Republic and the… I ordered from Czech Republic and the package arrived really fast. The products were as new. Really nothing to complain about from my end! I saw many bad reviews and I got scared that my order will arrive late if at all, but my experience with Glambot has been nothing but positive.

I am rating this site as a seller... I am rating this site from a sellers point of view. I sold several packages to glambot. The first few transactions went well. However, after that, they next couple of transactions I got several items they wouldn’t pay me for because it was from an unaccepted brand or some other excuse when I only sent approved items that I found listed on their site. The final unethical thing they did was they did not even pay me for my last package. I accepted their cash offer, and they never even sent the money to my paypal account. I emailed them about this several times and never got a response. Don’t let them Steal your makeup like they Stole mine.

Customer Service Non-Existent In my time of using the Glambot website, I've been fortunate to have received all my purchases. However, when I went to deactivate/delete my account as I no longer wished to use the service I was directed to their '' help '' email. I've contacted Glambot several times and requested my account be deleted. They've not responded to my requests. I find it infuriating to have a website without the option to opt out of the service. I'm very shocked and disgusted by how they're handling other people's orders and simply not shipping or refunding items. I hope that appropriate actions will be taken and all whom have been scammed will be reimbursed. Beware of using the service and don't bother using the email as it's a dead end :(