I'm rating as a buyer I'm rating as a buyer. I bought a product that even on glambot is a stretch for my budget to justify. Then I learned these items were sent in from people just like me so I became worried about the product quality would it be missing some colors, would make up brushes of other people have touched the product. Those fears but now that the product finally arrived I'm pleased to report it looks to be 100% new. I didn't give 5 stars because the shipping time is very lengthy in my opinion 15+ days. It's sad to read all the seller reviews that are not positive realities because this type of program helped me gain quality I would have never been able to have before. So I hope this company can step up in communication and if they won't pay for products received at least return it.

The worst company! The worst company!! Three of my orders are lost! I’ve been waiting since January. I've emailed them several times, but got no answer. They don’t care about their customers!! I agree with the comment below: An absolute scam!!!

I have not received the package They sent the parcel almost 2 months ago. My order ( tracking №UC001058435US) was stop tracking 3 weeks ago in Japan. The address that I indicated for delivery (to Ukraine) is correct - this address saved on the Glambot site, so its cant be my mistake. I sent them an email, but Glambot just ignores the messages (( It is very disappointing that in our time there are such deceivers. I support the previous customer opinion -Glambot is a scam!

The worst customer service The worst customer service I am in Australia and I've had a parcel missing since April. I've emailed 15 times..... receive tickets but no response Additional parcels have arrived with broken or missing items No response! What a joke. An absolute scam

Customer Service Non-Existent In my time of using the Glambot website, I've been fortunate to have received all my purchases. However, when I went to deactivate/delete my account as I no longer wished to use the service I was directed to their '' help '' email. I've contacted Glambot several times and requested my account be deleted. They've not responded to my requests. I find it infuriating to have a website without the option to opt out of the service. I'm very shocked and disgusted by how they're handling other people's orders and simply not shipping or refunding items. I hope that appropriate actions will be taken and all whom have been scammed will be reimbursed. Beware of using the service and don't bother using the email as it's a dead end :(