Good service products are as expected… Good service products are as expected but without the original boxes. Another remark is the delivery time to Europe and the customs duty paid (5.36 Euro on an order of $49.92, more than 11% of the value). Interesting also he products are made in Italy and reimported in Italy.

I'm rating as a buyer I'm rating as a buyer. I bought a product that even on glambot is a stretch for my budget to justify. Then I learned these items were sent in from people just like me so I became worried about the product quality would it be missing some colors, would make up brushes of other people have touched the product. Those fears but now that the product finally arrived I'm pleased to report it looks to be 100% new. I didn't give 5 stars because the shipping time is very lengthy in my opinion 15+ days. It's sad to read all the seller reviews that are not positive realities because this type of program helped me gain quality I would have never been able to have before. So I hope this company can step up in communication and if they won't pay for products received at least return it.

The worst customer service The worst customer service I am in Australia and I've had a parcel missing since April. I've emailed 15 times..... receive tickets but no response Additional parcels have arrived with broken or missing items No response! What a joke. An absolute scam

Zero customer Service Pre-Covid they were a good site, "Doug' from Customer Care would answer emails relatively fast, now they're really bad, they NEVER reply to emails, they absolutely ignore you, they NEVER reply to DM's. They take a few weeks before they ship your order. I personally, as a customer find it insulting to send 10 emails and NOT receive even one reply. Unless they get their act together, they've lost me as a customer.

Overall good deal This time I made 4 different orders, the first of the four arrived without any issue, shipping wasn't as fast as previous times but tracking was consistently updating throughout the month. I purchased on September 10 (tracking info was updated on September 14th), and arrived on October 1. Product was just as described 80% fill (actually barely swatched) and was 40% off with free shipping so overall a great deal. I wasn't so lucky with the rest of my purchases but still planing on keep buying from Glambot.com.