Good service products are as expected… Good service products are as expected but without the original boxes. Another remark is the delivery time to Europe and the customs duty paid (5.36 Euro on an order of $49.92, more than 11% of the value). Interesting also he products are made in Italy and reimported in Italy.

Fake Products I ordered a Naked 2 palette and I received a fake one/ replica. I have contacted them via email and Instagram, but I never got an answer. A waste of money. I cannot recommend them. Really disappointing.

Customer Service Non-Existent In my time of using the Glambot website, I've been fortunate to have received all my purchases. However, when I went to deactivate/delete my account as I no longer wished to use the service I was directed to their '' help '' email. I've contacted Glambot several times and requested my account be deleted. They've not responded to my requests. I find it infuriating to have a website without the option to opt out of the service. I'm very shocked and disgusted by how they're handling other people's orders and simply not shipping or refunding items. I hope that appropriate actions will be taken and all whom have been scammed will be reimbursed. Beware of using the service and don't bother using the email as it's a dead end :(

Overall good deal This time I made 4 different orders, the first of the four arrived without any issue, shipping wasn't as fast as previous times but tracking was consistently updating throughout the month. I purchased on September 10 (tracking info was updated on September 14th), and arrived on October 1. Product was just as described 80% fill (actually barely swatched) and was 40% off with free shipping so overall a great deal. I wasn't so lucky with the rest of my purchases but still planing on keep buying from Glambot.com.

Paid 100$ haven't received package Paid 100$, haven't received my package. It's been 4 months of me trying to contact them, they don't respond on any of my e-mails. I bought package in June, they responded in September. They refund me in glambucks, at least something.