Zero customer Service Pre-Covid they were a good site, "Doug' from Customer Care would answer emails relatively fast, now they're really bad, they NEVER reply to emails, they absolutely ignore you, they NEVER reply to DM's. They take a few weeks before they ship your order. I personally, as a customer find it insulting to send 10 emails and NOT receive even one reply. Unless they get their act together, they've lost me as a customer.

I am rating this site as a seller... I am rating this site from a sellers point of view. I sold several packages to glambot. The first few transactions went well. However, after that, they next couple of transactions I got several items they wouldn’t pay me for because it was from an unaccepted brand or some other excuse when I only sent approved items that I found listed on their site. The final unethical thing they did was they did not even pay me for my last package. I accepted their cash offer, and they never even sent the money to my paypal account. I emailed them about this several times and never got a response. Don’t let them Steal your makeup like they Stole mine.

Do not even know how I subscribed but… Do not even know how I subscribed but they hound me with SMS texts and when I try to unsub they make it such a mission to do so (I had to visit 2 webpages and then fill out a form). This has been the worst experience I would NEVER buy from them, what a disgraceful company!

Offered me 17 dollars for 19 high end… Offered me 17 dollars for 19 high end items after having my package delivered and waiting for other two months - if you reject the offer they charge 15 for a return. Company is a complete scam and has horrible ethics.

Avoid glambot like the plague Avoid glambot like the plague. No customer service, as in I don’t think they have anyone who deals with enquiries since you literally never get a reply. I ordered several orders seperately in order to get them into Norway without paying customer duty on them. Glambot combined the orders without my knowledge or consent, so I had to pay vat and a high processing fee, not to mention double postage as they didn’t refund me the postage for the second parcel!!! I thought it was a good way of trying things cheaply to see if I wanted to buy them new. The products themselves are fine, nothing wrong there, it is the structure of the seller that doesn’t work. Save yourself and avoid this site.