Untrustworthy I requested to return a product, sent it recorded delivery (it was delivered) but the company provided no refund and stopped responding to my emails. Eventually, PayPal issued a refund after a dispute. I also find it very concerning that their main Facebook page no longer allows public comments. There is no way to keep them accountable for misinformation and poor customer service. Also, there are several facebook groups with negative feedback on the company and the product.

Appalling Customer Service Appalling Customer Service. I ordered my products 11.5 weeks ago, and haven’t even received them yet. I’ve been dismissed and told that it’s the Australia Posts and my problem now because it left their warehouse and there is nothing they can do about it. I have emailed a few times from about the 6 week mark and sometimes it takes a week to hear back from them. To add insult to injury, they offered me a 10% discount to appease my frustration. 😂 Like I’m spending more money with them and I haven’t received my first parcel? As far as I can see Australia Post received Parcel Info but may not have even received the parcel. The company is a joke and maybe even a sham. And from what I’m reading with other reviews I may as well forget my $300 - I won’t get it back and I won’t receive my cheaply made products either. Don’t bother.. Find a service more reliable, customer focused and timely and save yourself the time and effort with this greedy company. I’ll be lodging a formal complaint with the ACCC and encouraging others to do the same. They shouldn’t have trading rights here in Australia

I ordered some devices for more than… I ordered some devices for more than $600, they said parcel was lost and they are not responsible for the aus post.

Ashley Black Guru is awesome and… Ashley Black Guru is awesome and helpful in so many ways. I’ve had issues with my knees for years and a few months with the fasciablaster and I felt good as new. Very cool product. I found Ashley through fasciablasterreviews dot net, a Fan page that gave me great initial insight and led me to ashleyblackguru.

Products really work, and now they have top notch customer service too! I wanted to update my review for Ashley Black's team. I recently had a problem with the blaster I bought in Fall and they had a wonderful representative named Tanya who deserves all the things! She was personable, professional, knowledgeable and helpful. She singlehandedly made me feel like a valued customer and prompted me to rewrite my review. Thank you!