The product literally fell apart in my… The product literally fell apart in my hands the 1st time I used it. I filed a inquiry on the website as instructed including photos and a description of the problem. That was 2 days ago and I have yet to hear back from anybody.

Great method, but no customer service, and cheaply made products Great product - overpriced, but effective. One item was left out of my original order. I contacted customer service and was told 4-8 weeks; it's been 12 and it has not shown up. Another item broke and after completing their ridiculous return process (form, multiple pictures of item on top of form), I cannot get any response to check status. I was contacted and they sent an email that contained a link to original form. No customer service phone number on the site. Buy the knockoff and watch the YouTube videos.

I ordered some devices for more than… I ordered some devices for more than $600, they said parcel was lost and they are not responsible for the aus post.

Products really work, and now they have top notch customer service too! I wanted to update my review for Ashley Black's team. I recently had a problem with the blaster I bought in Fall and they had a wonderful representative named Tanya who deserves all the things! She was personable, professional, knowledgeable and helpful. She singlehandedly made me feel like a valued customer and prompted me to rewrite my review. Thank you!

Outstanding product and customer… Outstanding product and customer service. Scientifically backed treatments..