Andrew Andrew, from the support team, responded very quickly and helpfully, even with the New Year holiday. He answered all of my questions very clearly, and most importantly he was frank with me about the challenges I would face without having any 3D knowledge or experience. He clarified the resources I would need to proceed and offered to continue to help. For someone who is not a computer wizard like myself, I couldn't have asked for a better interaction. Andrew clearly knew the technical details and was able to relate them to me at a novice level. Much appreciated!

Super responsive team I made an accidental purchase and asked for a refund. Andrew responded with urgency and care. Your support team is great and extremely responsive. Much better than other retailers.

(Solved)I can not open the website I can not open the website, the browser said " Your connection is not private Attackers might be trying to steal your information from 3dexport.com (for example, passwords, messages, or credit cards)". Edit : Now the website is up...thanks

Thank you Thank you, thank you, thank you. My computer and I could not open the folder I bought. I contacted 3DExport and within 24 hours I'm enjoying the model I purchased and I am totally satisfied. Thanks again, 3DExport. P.S. This is NOT a bogus site.

Great and fast support They response was really fast even though I wrote them on Saturday 😅 They thoroughly answered every one of my questions. Excellent service