Non-existent Customer Service I've used Bulldog Skincare products for a long time and always been happy with them. Recently I bought some Age Defence Eye Roll-on which had a dangerous fault with the applicator. I contacted their Customer Support hoping for a replacement item. Unfortunately, it goes through to an anonymous US corporation (who must be the parent company of Bulldog) and who NEVER reply. Very disappointing customer service. I have now moved to using L'Oreal Men Expert.

I should have check Trustpilot before I should have check Trustpilot before. Tried a menthol and eucalyptus body wash, probably the best body wash i ever tried, BUT, it was discontinued in the supermarket where i usually do my shopping, so i tried to order from their website, 7 days, 50 less euros and not even a single information, my package is still not sent, very disappointing, i think i'll ask for a refund.

Goes silent after charging my account for an order I never received After a failed attempt at receiving my order in september, I decided to give this company a second chance and ordered again. They messed up when choosing the delivery company which was unable to deliver the package that was then sent back. After contacting them 10 times in 2 month, i'm still waiting for an anwser and a refund. This is the first time i've encountered such a messy experience, their dishonesty is beyond beliefs.

product not available & zero communication I have been using Bulldog sensitive skin soap for a very long time as it is about the only one that does not dry my skin out. Others such as L’Occitane shea that was good, changed the formulation. To my extreme dismay when I went to re-order more - none available. Tried Amazon - same. Only one bar in a small ebay store. There is no contact address for the company. So I tracked one down namely (broken down e-mail as trust pilot will not allow)epca @ customerfollowup.info which is the USA holding company who allegedly “passed it on to their UK team” accompanied with the usual sugar coated sentimental style of “thank you for contacting us”. No information around the seemingly discontinued product and no contact e-mail for UK. Consequentially as 2 weeks have passed and no UK communication I have had to find better soap viz. Marseille olive oil soap. Yet another company losing customers hand over fist under corporate commercial arrogance of ignoring customers who pay for it.

Disappointed… The product is good but I still haven’t received my order placed nearly two weeks back. Contacted customer care and have had one reply but no clarification if they have since sent my order or not! Very disappointed in this!