ambleside62
GBproduct not available & zero communication I have been using Bulldog sensitive skin soap for a very long time as it is about the only one that does not dry my skin out. Others such as L’Occitane shea that was good, changed the formulation. To my extreme dismay when I went to re-order more - none available. Tried Amazon - same. Only one bar in a small ebay store. There is no contact address for the company. So I tracked one down namely (broken down e-mail as trust pilot will not allow)epca @ customerfollowup.info which is the USA holding company who allegedly “passed it on to their UK team” accompanied with the usual sugar coated sentimental style of “thank you for contacting us”. No information around the seemingly discontinued product and no contact e-mail for UK. Consequentially as 2 weeks have passed and no UK communication I have had to find better soap viz. Marseille olive oil soap. Yet another company losing customers hand over fist under corporate commercial arrogance of ignoring customers who pay for it.
Bianca Kennedy
GBI have emailed your contact details 3… I have emailed your contact details 3 times now for an order that was placed on 2nd June for my son birthday on 6th June and it has still not arrived. He requires the products for our upcoming holiday on 30th June. I’m not getting any response from contact us and would like a refund if you can ship these products immediately thank you ORDER #22749 No response on Twitter, insta or Facebook ag all yet they keep posting adverts
customer
GBNo issues ;) First time ordering from this company & I was abit worried after reading reviews that I wouldn’t get my parcel. I got no dispatch email so was kind of confused although after emailing them I found out it was shipped. I received my parcel with no hassle & am pleased. Thank you!
Garry R
GBNon-existent Customer Service I've used Bulldog Skincare products for a long time and always been happy with them. Recently I bought some Age Defence Eye Roll-on which had a dangerous fault with the applicator. I contacted their Customer Support hoping for a replacement item. Unfortunately, it goes through to an anonymous US corporation (who must be the parent company of Bulldog) and who NEVER reply. Very disappointing customer service. I have now moved to using L'Oreal Men Expert.
pjcuddlybear
GBPurchased Mega Bundle, poorly packaged Purchased the Bulldog Original Mega Bundle as a christmas gift, all started well, order was dispatched quickly (all be it via Yodel). Order arrived a few days later, got to say was impressed by yodel (mades a refreshing change, as on time, hooray to yodel). Upon opening the parcel I was surprised to see that the 11 items in the package, appeared to have simply been chucked in the box, or maybe something had happened during the delivery process, certainly not as shown in their website picture. Having been a Bulldog customer for years and raving about how great their products are, this was my first time ordering off their website directly, as I normally purchase instore. Maybe I expected too much 😕 when purchasing directly from them. One very disappointed 😞 Bulldog Skincare customer.