Garry R
GBNon-existent Customer Service I've used Bulldog Skincare products for a long time and always been happy with them. Recently I bought some Age Defence Eye Roll-on which had a dangerous fault with the applicator. I contacted their Customer Support hoping for a replacement item. Unfortunately, it goes through to an anonymous US corporation (who must be the parent company of Bulldog) and who NEVER reply. Very disappointing customer service. I have now moved to using L'Oreal Men Expert.
Bianca Kennedy
GBI have emailed your contact details 3… I have emailed your contact details 3 times now for an order that was placed on 2nd June for my son birthday on 6th June and it has still not arrived. He requires the products for our upcoming holiday on 30th June. I’m not getting any response from contact us and would like a refund if you can ship these products immediately thank you ORDER #22749 No response on Twitter, insta or Facebook ag all yet they keep posting adverts
pjcuddlybear
GBPurchased Mega Bundle, poorly packaged Purchased the Bulldog Original Mega Bundle as a christmas gift, all started well, order was dispatched quickly (all be it via Yodel). Order arrived a few days later, got to say was impressed by yodel (mades a refreshing change, as on time, hooray to yodel). Upon opening the parcel I was surprised to see that the 11 items in the package, appeared to have simply been chucked in the box, or maybe something had happened during the delivery process, certainly not as shown in their website picture. Having been a Bulldog customer for years and raving about how great their products are, this was my first time ordering off their website directly, as I normally purchase instore. Maybe I expected too much 😕 when purchasing directly from them. One very disappointed 😞 Bulldog Skincare customer.
Kenny
GBBought the sensitive bamboo shaving… Bought the sensitive bamboo shaving razor, and the quality of the blades are poor. Quite blunt to begun with giving a bad shave and rapidly get worse after each shave, leading to frequent changes and ineffective shaves. Will be switching to another brand.
Joe Lloyd
GBAvoid buying online Avoid buying online! Ordered an energiser bundle at the start of November, ordered confirmed, tracking confirmed, nothing to show for it. I've emailed numerous times asking for an update or a refund and had nothing until Chan replied on Nov 17th asking if I'd received order and that extras would be sent on top for the delay, a month later and I'm still waiting. Just received another email last night saying we are sorry we are slow to respond to all the emails due to COVID. You wouldn't have so many emails to respond to if you just sent the products on time! Customer service?? Yeah right!! Order Ref - 28620 (if anyone gives a s***)