Mr Guest
GBAfter an oral surgery After an oral surgery. In great pain I had to wait a day until I was able to leave work to put in my prescription. The prescription had been in my pocket 24 hrs ,had gotten wet and was not crisp yet the item, the count and the doctors signature were clearly visible. I was refused because of the condition of the prescription and treated like I was less than human at the pharmacy window. The pharmacist on duty would not even take the time to look atbit I was shut down and threatened by the ass at the window they would call police. I left and got my prescription filled at the competition and wull never use rite aide again. They suvk and do does their customer service.
AQ
GBExpired perishable item On April 7th, 2024, I purchased Häagen-Dazs Vanilla Bean ice cream with an expiration date of 11/2023 at the 375 Philadelphia Street, Indiana, PA 15701 location. When I reached my destination, I started to eat it and noticed it had an unusual taste and texture. After a few spoonfuls, it tasted off. I checked the expiration date, and it expired on 11/2023. Absolutely disgusting!! Why is the store stocking expired food merchandise? Why isn't the store manager and supervisor ensuring items sold are not expired?! The following afternoon, I returned the item and spoke to the manager about what happened. His reaction was flippant and unemotive. The employee who processed my return showed my empathy. As a paying customer, she made me feel acknowledged about the matter. Selling expired food products is not just disappointing, it's a serious health hazard! The management and employees at the 375 Philadelphia Street Indiana, PA 15701 location need to do better. This whole store should be audited immediately and perishable items checked to make sure all of the items have not expired. This should be done to ensure what happened to me will not happen to another customer.
Ian Talty
GBAMAZING Staff at Winchester NH Location! Rite Aid in Winchester NH is absolutely AWESOME, the staff there are friendly and helpful every time. Had a bad case of bronchitis and the Telemed doctor sent half my meds to the wrong pharmacy, but they called that pharmacy and worked out a transfer on the spot so I got my antibiotics without any extra fuss. Seriously, those guys were lifesavers!
Rainer Michaelis
GBHorrible company - never buy online again! Ordered temperature sensitive groceries with them. They shipped snail mail qwith temperatures over 90F WITHOUT any insulation and any cooling (ice). Products arrived after 5 days damaged. Requested full refund, but they did not respond at all. Will file now a complaint at BBB and initiaste a charge back via my bank against them. From my experince: Never ever purchase on-line from this company!!!
Caragh Curran
IEOrdered $60 worth of product online Ordered $60 worth of product online. It never arrived. Sent email and called and said there is nothing they can do as they used door dash for delivery. Worst online shopping experience ever and shocking customer service. Avoid at all costs.