Ordered $60 worth of product online Ordered $60 worth of product online. It never arrived. Sent email and called and said there is nothing they can do as they used door dash for delivery. Worst online shopping experience ever and shocking customer service. Avoid at all costs.

Dissapointed I was a customer of Hamden Ct Rite Aid all my life until they unfortunately closed this store 10/31/2023. Yesterday I went to the Milford CT Rite aid. My plan was to go to Rite aid first before going to the Walmart directly across the street. I was buying vitamins and also wanted to get my flu shot. The only customers in the store was a man waiting for a prescription, a woman checking out, and me. I approached the pharmacy and was told I needed to make an appointment, go online she said and make an appointment for next week. I left, went to my next stop Walmart, signs galore to get a flu shot Went to the pharmacy, asked may I get a flu shot? Personnel said absolutely. Done in less than 10 minutes, including the RSV vaccination.

Rite Aid Pharmacy in Freeland WA Too Busy Chatting to Bother Asking the Questions Rite Aid Pharmacy in Freeland WA is usually busy, and I am very glad the person at the register enjoys her coworkers, but she kept turning to talk to them as I was getting my prescription - she did not ask if I wanted to talk to a pharmacist even though it's my first time getting this medication and I did have a question. After I left I realized she also didn't ask about my insurance. I haven't gotten a prescription in years so I doubt they have it in the system. Put her up front with the candy, not with the medicine.

Is Rite Aid even a legit business? How this inept mess of company acquired Bartell Drugs stumps me, unless I think "money laundering." No Rite Aid store I've contacted has ever actually answered their phone. Today I'm trying to confirm receipt of a prescription I need before travel and... I feel like I called into an automated phone scam. What cheap, inept bottom-feeders own and manage this disaster of a company? My full sympathy to RA employees.

Riteaid.com is Awful Riteaid.com is awful, and so is Drive Medical. We ordered a Drive Medical Fly Lite Ultra Wheelchair about a month ago. It was defective. One of the back latches was broken and the back wouldn't lock into place. I've emailed pictures of the chair at their request, sent several messages, made multiple calls, and spend hours on hold. Nothing. Rite Aid "customer service" says they can't issue the refund, it has to come from Drive Medical, who is supposed to send us a return label, but who has sent nothing but a defective wheelchair and kept our money.