Is Rite Aid even a legit business? How this inept mess of company acquired Bartell Drugs stumps me, unless I think "money laundering." No Rite Aid store I've contacted has ever actually answered their phone. Today I'm trying to confirm receipt of a prescription I need before travel and... I feel like I called into an automated phone scam. What cheap, inept bottom-feeders own and manage this disaster of a company? My full sympathy to RA employees.

Expired perishable item On April 7th, 2024, I purchased Häagen-Dazs Vanilla Bean ice cream with an expiration date of 11/2023 at the 375 Philadelphia Street, Indiana, PA 15701 location. When I reached my destination, I started to eat it and noticed it had an unusual taste and texture. After a few spoonfuls, it tasted off. I checked the expiration date, and it expired on 11/2023. Absolutely disgusting!! Why is the store stocking expired food merchandise? Why isn't the store manager and supervisor ensuring items sold are not expired?! The following afternoon, I returned the item and spoke to the manager about what happened. His reaction was flippant and unemotive. The employee who processed my return showed my empathy. As a paying customer, she made me feel acknowledged about the matter. Selling expired food products is not just disappointing, it's a serious health hazard! The management and employees at the 375 Philadelphia Street Indiana, PA 15701 location need to do better. This whole store should be audited immediately and perishable items checked to make sure all of the items have not expired. This should be done to ensure what happened to me will not happen to another customer.

The store located at 601 East Main… The store located at 601 East Main Street in Batavia Ny is the worst. I called in a script on Tuesday afternoon and it is still not ready on Thursday at 5:00. You’re lucky if you can get them to even answer the phone. The pharmacist had a thousand excuses as to why they had not filled it yet. The animated system that you use to have your scripts refilled said it would be ready by 7:00 on Tuesday. When I told the pharmacist that the prescription was being filled in NJ and being shipped to WNY. This is not the first time we have dealt with this kind of situation at this Rite Aid. I would give zero stars but that was not an option.

Rite Aid Pharmacy in Freeland WA Too Busy Chatting to Bother Asking the Questions Rite Aid Pharmacy in Freeland WA is usually busy, and I am very glad the person at the register enjoys her coworkers, but she kept turning to talk to them as I was getting my prescription - she did not ask if I wanted to talk to a pharmacist even though it's my first time getting this medication and I did have a question. After I left I realized she also didn't ask about my insurance. I haven't gotten a prescription in years so I doubt they have it in the system. Put her up front with the candy, not with the medicine.

After an oral surgery After an oral surgery. In great pain I had to wait a day until I was able to leave work to put in my prescription. The prescription had been in my pocket 24 hrs ,had gotten wet and was not crisp yet the item, the count and the doctors signature were clearly visible. I was refused because of the condition of the prescription and treated like I was less than human at the pharmacy window. The pharmacist on duty would not even take the time to look atbit I was shut down and threatened by the ass at the window they would call police. I left and got my prescription filled at the competition and wull never use rite aide again. They suvk and do does their customer service.