Excellent care & support I had to pick up 3 prescriptions, from RiteAid! I was bloom away, by the care, intense directions, & hands on support given by the pharmacist!! She came out, & explained all 3 meds to me! I especially appreciate ; because my vision is poor!! Thanks!!

Horrible company - never buy online again! Ordered temperature sensitive groceries with them. They shipped snail mail qwith temperatures over 90F WITHOUT any insulation and any cooling (ice). Products arrived after 5 days damaged. Requested full refund, but they did not respond at all. Will file now a complaint at BBB and initiaste a charge back via my bank against them. From my experince: Never ever purchase on-line from this company!!!

Dissapointed I was a customer of Hamden Ct Rite Aid all my life until they unfortunately closed this store 10/31/2023. Yesterday I went to the Milford CT Rite aid. My plan was to go to Rite aid first before going to the Walmart directly across the street. I was buying vitamins and also wanted to get my flu shot. The only customers in the store was a man waiting for a prescription, a woman checking out, and me. I approached the pharmacy and was told I needed to make an appointment, go online she said and make an appointment for next week. I left, went to my next stop Walmart, signs galore to get a flu shot Went to the pharmacy, asked may I get a flu shot? Personnel said absolutely. Done in less than 10 minutes, including the RSV vaccination.

Riteaid.com is Awful Riteaid.com is awful, and so is Drive Medical. We ordered a Drive Medical Fly Lite Ultra Wheelchair about a month ago. It was defective. One of the back latches was broken and the back wouldn't lock into place. I've emailed pictures of the chair at their request, sent several messages, made multiple calls, and spend hours on hold. Nothing. Rite Aid "customer service" says they can't issue the refund, it has to come from Drive Medical, who is supposed to send us a return label, but who has sent nothing but a defective wheelchair and kept our money.

Dear Rite aid Dear Rite aid, I love your store, because you provide a lot of my needs. Except your customer service could use some more training. Now I don’t know much about working that cash register, but I do know that one of your employees racially profiled, 3 young women of color, and I don’t appreciate this. She made a scary assumption about my card not working. I want her fired Sued and canceled. You have lost 3 loyal customers.