Dissapointed I was a customer of Hamden Ct Rite Aid all my life until they unfortunately closed this store 10/31/2023. Yesterday I went to the Milford CT Rite aid. My plan was to go to Rite aid first before going to the Walmart directly across the street. I was buying vitamins and also wanted to get my flu shot. The only customers in the store was a man waiting for a prescription, a woman checking out, and me. I approached the pharmacy and was told I needed to make an appointment, go online she said and make an appointment for next week. I left, went to my next stop Walmart, signs galore to get a flu shot Went to the pharmacy, asked may I get a flu shot? Personnel said absolutely. Done in less than 10 minutes, including the RSV vaccination.

Horrible company - never buy online again! Ordered temperature sensitive groceries with them. They shipped snail mail qwith temperatures over 90F WITHOUT any insulation and any cooling (ice). Products arrived after 5 days damaged. Requested full refund, but they did not respond at all. Will file now a complaint at BBB and initiaste a charge back via my bank against them. From my experince: Never ever purchase on-line from this company!!!

Dear Rite aid Dear Rite aid, I love your store, because you provide a lot of my needs. Except your customer service could use some more training. Now I don’t know much about working that cash register, but I do know that one of your employees racially profiled, 3 young women of color, and I don’t appreciate this. She made a scary assumption about my card not working. I want her fired Sued and canceled. You have lost 3 loyal customers.

Expired perishable item On April 7th, 2024, I purchased Häagen-Dazs Vanilla Bean ice cream with an expiration date of 11/2023 at the 375 Philadelphia Street, Indiana, PA 15701 location. When I reached my destination, I started to eat it and noticed it had an unusual taste and texture. After a few spoonfuls, it tasted off. I checked the expiration date, and it expired on 11/2023. Absolutely disgusting!! Why is the store stocking expired food merchandise? Why isn't the store manager and supervisor ensuring items sold are not expired?! The following afternoon, I returned the item and spoke to the manager about what happened. His reaction was flippant and unemotive. The employee who processed my return showed my empathy. As a paying customer, she made me feel acknowledged about the matter. Selling expired food products is not just disappointing, it's a serious health hazard! The management and employees at the 375 Philadelphia Street Indiana, PA 15701 location need to do better. This whole store should be audited immediately and perishable items checked to make sure all of the items have not expired. This should be done to ensure what happened to me will not happen to another customer.

Excellent care & support I had to pick up 3 prescriptions, from RiteAid! I was bloom away, by the care, intense directions, & hands on support given by the pharmacist!! She came out, & explained all 3 meds to me! I especially appreciate ; because my vision is poor!! Thanks!!