Repeating others verbatim because same… Repeating others verbatim because same experience — This is a failure of a company. Do not under any circumstances order your holiday cards from them. They will gladly accept your money for rush production and shipping and then watch as the estimated delivery days come and go. Customer service is awful. For four days in a row they told me product was shipping that day and it never happened. I finally cancelled and ordered from Shutterfly. STAY FAR AWAY. This company is obviously having major issues. I would give a 0 if possible.

Terrible experience shipping to APO/DPO I've always loved ordering from Minted, but trying to ship to an APO/DPO address this year has been a nightmare. The website clearly states they can do this, but its been two weeks of dealing with countless customer service reps (via email and over the phone), and somehow the shipping label is still incorrect. I have two different orders lost in distribution centers that will never get to me. Customer service has been quick to respond and polite, but shockingly inept. Maybe won't be sending holiday cards this year..

Minted wrapping paper is excellent! I ordered several styles of wrapping paper. The designs are high quality and printed on beautiful, substantial paper. I have ordered wrapping paper from Minted before and enjoy wrapping packages with it. The paper is unique and distinctive; I know the recipients like it -- they tell me they do! I will order paper from Minted again when the new Christmas paper is offered online.

Phenomenal customer support Minted has phenomenal customer support- probably the best I have ever dealt with. Anytime I reach out with any questions or concerns related to an order, I am met with kindness and immediate action. For this reason, I continue to come back for all of my printed orders and continue to recommend Minted to everyone. Amazing, amazing company, you will not be disappointed.

Poor customer service Poor customer service. Posted a negative review earlier this week and I am still waiting after several days to get a straight answer on when my cards will ship. It seems like a few others are experiencing the same terrible customer service at Minted. I have called several times and each time I am given a cryptic answer blaming the production company, which is clearly a third party. Minted also clearly has no grasp of the situation and there is no near term solution. Incredibly frustrating especially during the holidays.