Jessica Lopez Taylor
BETerrible experience shipping to APO/DPO I've always loved ordering from Minted, but trying to ship to an APO/DPO address this year has been a nightmare. The website clearly states they can do this, but its been two weeks of dealing with countless customer service reps (via email and over the phone), and somehow the shipping label is still incorrect. I have two different orders lost in distribution centers that will never get to me. Customer service has been quick to respond and polite, but shockingly inept. Maybe won't be sending holiday cards this year..
Dana
GBMinted had exactly what I was looking… Minted had exactly what I was looking for in graduation announcements and party invitations. It was so easy to design and they made any changes I wanted within 24 hours. I actually received my order days before I was expected it.
Emily Day
GBQuick and understanding customer service! I made a typo on my wedding invitations and somehow didn’t notice until they came in the mail. I was immediately panicked and worried that I would have to spend all that money again because the mistake was my fault. Customer service emailed me back on a Sunday evening after hours and resolved the issue right away. I was completely refunded and able to reorder them and fix my mistake. Niña Mae was so understanding of how important and stressful the wedding planning process was and replied to my emails within minutes. I am so happy we chose minted for our wedding invitations and I will continue to use them for any stationary needs I have.
Danse Danse
GBReferral Well Deserved! I was recommended to Minted from a friend who did all her wedding stationary through them -- I love it! The options are amazing, I love the fact that there are a ton of accessories and additional items I didn't even think of that are offered, there is always a deal available, and the fact that someone can proof and advise me on my process is fantastic! And the additional address app made getting everyone's addresses, emails, phone numbers a breeze. I'm using it forever for all my letter writing needs. I got my order so fast -- a full week ahead of when it was expected to arrive and am so, so happy with how it turned out.
Krista Boucher
GBBest baby shower invite out there, and Minted was great! Minted had the all-time best baby shower invitation ever. I ordered it, and maybe due to my ineptitude with the computer, it returned to me with a less than stellar presentation. Minted was great to work with, and with their cooperation we produced a wonderful product. After much searching, their invitation was by far the most creative and inventive, and the company was very accommodating.