Repeating others verbatim because same… Repeating others verbatim because same experience — This is a failure of a company. Do not under any circumstances order your holiday cards from them. They will gladly accept your money for rush production and shipping and then watch as the estimated delivery days come and go. Customer service is awful. For four days in a row they told me product was shipping that day and it never happened. I finally cancelled and ordered from Shutterfly. STAY FAR AWAY. This company is obviously having major issues. I would give a 0 if possible.

This is a failure of a company This is a failure of a company. Do not under any circumstances order your holiday cards from them. They will gladly accept your money for rush production and shipping and then watch as the estimated delivery days come and go. Customer service is awful. Will give no answers as to when orders will actually ship. We've just resigned ourselves to not being able to send out any holiday cards this year, because of Minted. They had the opportunity to alert customers to their production issues and allow them to find another provider, but they didn't and now it's too late. STAY FAR AWAY.

Don't use if you need cards on time....or actually delivered at all Paid $350 for 50 Christmas cards solely because they promised me a date when I could get them out before Christmas. Their a week late, its 12/14 and they cant give me a concrete date when they will send my Christmas cards. HORRIFIC customer service. DO NOT USE THIS COMPANY if you want to send Christmas cards before Christmas! I wouldnt trust this company to send any card/invite out before the actual event.

Poor customer service Poor customer service. Posted a negative review earlier this week and I am still waiting after several days to get a straight answer on when my cards will ship. It seems like a few others are experiencing the same terrible customer service at Minted. I have called several times and each time I am given a cryptic answer blaming the production company, which is clearly a third party. Minted also clearly has no grasp of the situation and there is no near term solution. Incredibly frustrating especially during the holidays.

Terrible experience shipping to APO/DPO I've always loved ordering from Minted, but trying to ship to an APO/DPO address this year has been a nightmare. The website clearly states they can do this, but its been two weeks of dealing with countless customer service reps (via email and over the phone), and somehow the shipping label is still incorrect. I have two different orders lost in distribution centers that will never get to me. Customer service has been quick to respond and polite, but shockingly inept. Maybe won't be sending holiday cards this year..