Alexandra Werner
GBThe customer service was excellent The customer service was excellent. I don't normally write reviews, but truly, they were so helpful and kind and prompt. When I felt my package took longer than expected (covid times are to blame) I reached out and they were more than helpful. And for my troubles they offered me a free digital star registration. Also, the star print out which finally came, was absolutely beautiful. Truly 10/10, highly recommend!
Journey Teegardin
GBWrongs made right I will say, awhile back this company did not fulfill their obligations and expectations of my order. I was contacted a few weeks ago, though, and customer service has been exceptional. They made it right with me, explained the change in staffing in certain areas, and I did notice a difference. I am so glad to have what I ordered now. Big thanks to customer service for the help.
Eve Andrews
CADO NOT ORDER FROM THEM I ordered an item with enough time to receive for my daughters grad. I have tried calling, just to receive a busy signal, tried emailing and get a “Undeliverable” notification and have tried the contact us many times with no response. I am currrently in contact with the PayPal Dispute line and my Bank Fraud team. BUYER BEWARE!!!!!
Richard Molette
GBI’ve purchased with them before with no… I’ve purchased with them before with no issues, this time around I haven’t received a confirmation email after my processing email or a tracking number. My girlfriends birthday is coming up and I wanted this to be the final gift for her. I’ve already submitted a ticket on the website but haven’t gotten a response. Plus the phone number doesn’t work either
Harnoor Gill
CAIncredible product, service, and delivery! I changed my mind and ordered a physical copy of my star after my initial purchase, and customer service was amazing! They did everything they could have and I honestly could not have asked for better experience. They are so kind and understanding, and my physical copy arrived much quicker than I thought. The certificates were in mint condition and it was everything I could’ve asked for and more. 10/10 would recommend.