Incredible product, service, and delivery! I changed my mind and ordered a physical copy of my star after my initial purchase, and customer service was amazing! They did everything they could have and I honestly could not have asked for better experience. They are so kind and understanding, and my physical copy arrived much quicker than I thought. The certificates were in mint condition and it was everything I could’ve asked for and more. 10/10 would recommend.

Do more research Well it’s been 3 days since my order and still no order confirmation email. I get this review email before my order had even been fulfilled/satisfied. So far it’s a 1 star as it is starting out bad. I hope they surprise me and the order shows up on time. Other reviews aren’t giving me much confidence at this point. Should have done more research before purchasing.

The customer service was excellent The customer service was excellent. I don't normally write reviews, but truly, they were so helpful and kind and prompt. When I felt my package took longer than expected (covid times are to blame) I reached out and they were more than helpful. And for my troubles they offered me a free digital star registration. Also, the star print out which finally came, was absolutely beautiful. Truly 10/10, highly recommend!

I purchased from cosmonova instead of… I purchased from cosmonova instead of any other company due to the research, customer reviews, and feedback. I couldn't be happier. This was a gift for my sister and she loved it..she thought I paid a fortune for this..and well she can just believe that. Reliable and upfront you can't go wrong..stop your search and trust naming your star from cosmonova. You won't be disappointed. I plan on using them again, my fiancé just passed and I couldn't think of a better gift for his family. Thank you!

I’ve purchased with them before with no… I’ve purchased with them before with no issues, this time around I haven’t received a confirmation email after my processing email or a tracking number. My girlfriends birthday is coming up and I wanted this to be the final gift for her. I’ve already submitted a ticket on the website but haven’t gotten a response. Plus the phone number doesn’t work either