The customer service was excellent The customer service was excellent. I don't normally write reviews, but truly, they were so helpful and kind and prompt. When I felt my package took longer than expected (covid times are to blame) I reached out and they were more than helpful. And for my troubles they offered me a free digital star registration. Also, the star print out which finally came, was absolutely beautiful. Truly 10/10, highly recommend!

Fantastic way to say thank you Hey! My name is Alan, and I am working for the neonsignature.com company. Lately, we have ordered ten premium certificates for each worker in our team, and it's a fantastic way to say thank you to your coworkers. We've asked customer support to have the stars in the same constellation. They were so quick. We've received the order in 5 days.

Do more research Well it’s been 3 days since my order and still no order confirmation email. I get this review email before my order had even been fulfilled/satisfied. So far it’s a 1 star as it is starting out bad. I hope they surprise me and the order shows up on time. Other reviews aren’t giving me much confidence at this point. Should have done more research before purchasing.

Standard star Review Wasn't sure of this website at first, but has good policies and package came delivered very cleanly and carefully, nothing bent or wonky. Shipping took several days longer than expected, but did arrive within a week and a half. Overall, would purchase again.

Customer service goes above and beyond The customer service goes above and beyond, they are simply incredible... My company bought 5 premium packages which Cosmonova accepted to customize with its designers, first: this took many back-and-forth iterations which they collaborated to very willingly, proactively and timely. Second, the shipment abroad got stuck in customs in Portugal: Cosmonova remained in contact with us at all times until the parcel arrived. Third, to get the parcel out of customs UBS requested 415€: Cosmonova offered to compensate this cost!!! We couldn't believe it. Plus, their kindness and the fact the production is based in Ukraine which made us happy to help this country economy in troubled times. Many thanks Cosmonova!