Alli’s Art
CAI am BEYOND pleased with my purchase I am BEYOND pleased with my purchase! I bought this as a gift for my boyfriend and he was ecstatic! I highly recommend buying a star, no matter if it’s for yourself, a friend, or a loved one. They make amazing gift idea’s for any occasion; birthdays, weddings, baby showers, Christmas gifts, etc. in addition to that, the price you pay is incredible! I’m so beyond happy with my purchase and can’t wait to make a purchase again soon!
Laurie
CHCustomer service goes above and beyond The customer service goes above and beyond, they are simply incredible... My company bought 5 premium packages which Cosmonova accepted to customize with its designers, first: this took many back-and-forth iterations which they collaborated to very willingly, proactively and timely. Second, the shipment abroad got stuck in customs in Portugal: Cosmonova remained in contact with us at all times until the parcel arrived. Third, to get the parcel out of customs UBS requested 415€: Cosmonova offered to compensate this cost!!! We couldn't believe it. Plus, their kindness and the fact the production is based in Ukraine which made us happy to help this country economy in troubled times. Many thanks Cosmonova!
Влад Януш
UAWe loved everything about the customer… We loved everything about the customer service and the ordering process. It is fast and easy. Our gift of a bright Binary Star premium package to our children-in-law. That was a huge success. More than thrilled with the gift's novelty and the high quality of all the materials of the premium designed package. Delivery was coming timely, in fact, a day earlier than scheduled. All in all good value for money; we highly recommend it as a gift of memory.
JMG&RG
GBIn Lieu of Flowers I ordered a star in lieu of flowers for a memorial. Ordering was simple & the option to obtain the Cert the same day was nice. Affordable. The down side was personalizing the cert. It was very hard to determine the characters allowed for the format as there isn’t a count or print preview, therefore mine came out unjustified. Also, the map grid after I printed it was extremely light to the point where I could barely see the marked star so that was a little disappointing.
Alexandra Werner
GBThe customer service was excellent The customer service was excellent. I don't normally write reviews, but truly, they were so helpful and kind and prompt. When I felt my package took longer than expected (covid times are to blame) I reached out and they were more than helpful. And for my troubles they offered me a free digital star registration. Also, the star print out which finally came, was absolutely beautiful. Truly 10/10, highly recommend!