DO NOT ORDER FROM THEM I ordered an item with enough time to receive for my daughters grad. I have tried calling, just to receive a busy signal, tried emailing and get a “Undeliverable” notification and have tried the contact us many times with no response. I am currrently in contact with the PayPal Dispute line and my Bank Fraud team. BUYER BEWARE!!!!!

I placed an order 3 weeks ago I placed an order 3 weeks ago. It was led Star Map gift pack, not cheap but I wanted to gift my husband something special for our 10th anniversary. To say I was surprised would me an understatement. It's gorgeous. I've never seen such wonderful and so deep gift before.

Do more research Well it’s been 3 days since my order and still no order confirmation email. I get this review email before my order had even been fulfilled/satisfied. So far it’s a 1 star as it is starting out bad. I hope they surprise me and the order shows up on time. Other reviews aren’t giving me much confidence at this point. Should have done more research before purchasing.

Customer service goes above and beyond The customer service goes above and beyond, they are simply incredible... My company bought 5 premium packages which Cosmonova accepted to customize with its designers, first: this took many back-and-forth iterations which they collaborated to very willingly, proactively and timely. Second, the shipment abroad got stuck in customs in Portugal: Cosmonova remained in contact with us at all times until the parcel arrived. Third, to get the parcel out of customs UBS requested 415€: Cosmonova offered to compensate this cost!!! We couldn't believe it. Plus, their kindness and the fact the production is based in Ukraine which made us happy to help this country economy in troubled times. Many thanks Cosmonova!

Well i still haven't received it Well i still haven't received it. your email says its at the post office and the post office cant seem to find it yes i can download it but thats not what i was expecting this was for a 8 year old little girl who's dad died on 7/10 and now its almost six weeks later she looks at the strs every night for him this is and was important live and learn