Wrongs made right I will say, awhile back this company did not fulfill their obligations and expectations of my order. I was contacted a few weeks ago, though, and customer service has been exceptional. They made it right with me, explained the change in staffing in certain areas, and I did notice a difference. I am so glad to have what I ordered now. Big thanks to customer service for the help.

We loved everything about the customer… We loved everything about the customer service and the ordering process. It is fast and easy. Our gift of a bright Binary Star premium package to our children-in-law. That was a huge success. More than thrilled with the gift's novelty and the high quality of all the materials of the premium designed package. Delivery was coming timely, in fact, a day earlier than scheduled. All in all good value for money; we highly recommend it as a gift of memory.

Incredible product, service, and delivery! I changed my mind and ordered a physical copy of my star after my initial purchase, and customer service was amazing! They did everything they could have and I honestly could not have asked for better experience. They are so kind and understanding, and my physical copy arrived much quicker than I thought. The certificates were in mint condition and it was everything I could’ve asked for and more. 10/10 would recommend.

Customer service goes above and beyond The customer service goes above and beyond, they are simply incredible... My company bought 5 premium packages which Cosmonova accepted to customize with its designers, first: this took many back-and-forth iterations which they collaborated to very willingly, proactively and timely. Second, the shipment abroad got stuck in customs in Portugal: Cosmonova remained in contact with us at all times until the parcel arrived. Third, to get the parcel out of customs UBS requested 415€: Cosmonova offered to compensate this cost!!! We couldn't believe it. Plus, their kindness and the fact the production is based in Ukraine which made us happy to help this country economy in troubled times. Many thanks Cosmonova!

Fantastic way to say thank you Hey! My name is Alan, and I am working for the neonsignature.com company. Lately, we have ordered ten premium certificates for each worker in our team, and it's a fantastic way to say thank you to your coworkers. We've asked customer support to have the stars in the same constellation. They were so quick. We've received the order in 5 days.