Incredible customer service Incredible customer service. The post office failed to adequately stick a missed delivery on door- found in yard with no other attempts made. Not this companies fault but when I explained the situation and that the post office claimed it was sent back, they corrected the situation and made sure my son still got his gift. Class act organization with a GREAT product.

Customer service goes above and beyond The customer service goes above and beyond, they are simply incredible... My company bought 5 premium packages which Cosmonova accepted to customize with its designers, first: this took many back-and-forth iterations which they collaborated to very willingly, proactively and timely. Second, the shipment abroad got stuck in customs in Portugal: Cosmonova remained in contact with us at all times until the parcel arrived. Third, to get the parcel out of customs UBS requested 415€: Cosmonova offered to compensate this cost!!! We couldn't believe it. Plus, their kindness and the fact the production is based in Ukraine which made us happy to help this country economy in troubled times. Many thanks Cosmonova!

Fantastic way to say thank you Hey! My name is Alan, and I am working for the neonsignature.com company. Lately, we have ordered ten premium certificates for each worker in our team, and it's a fantastic way to say thank you to your coworkers. We've asked customer support to have the stars in the same constellation. They were so quick. We've received the order in 5 days.

Incredible product, service, and delivery! I changed my mind and ordered a physical copy of my star after my initial purchase, and customer service was amazing! They did everything they could have and I honestly could not have asked for better experience. They are so kind and understanding, and my physical copy arrived much quicker than I thought. The certificates were in mint condition and it was everything I could’ve asked for and more. 10/10 would recommend.

I placed an order 3 weeks ago I placed an order 3 weeks ago. It was led Star Map gift pack, not cheap but I wanted to gift my husband something special for our 10th anniversary. To say I was surprised would me an understatement. It's gorgeous. I've never seen such wonderful and so deep gift before.