The customer service was excellent The customer service was excellent. I don't normally write reviews, but truly, they were so helpful and kind and prompt. When I felt my package took longer than expected (covid times are to blame) I reached out and they were more than helpful. And for my troubles they offered me a free digital star registration. Also, the star print out which finally came, was absolutely beautiful. Truly 10/10, highly recommend!

Wrongs made right I will say, awhile back this company did not fulfill their obligations and expectations of my order. I was contacted a few weeks ago, though, and customer service has been exceptional. They made it right with me, explained the change in staffing in certain areas, and I did notice a difference. I am so glad to have what I ordered now. Big thanks to customer service for the help.

In Lieu of Flowers I ordered a star in lieu of flowers for a memorial. Ordering was simple & the option to obtain the Cert the same day was nice. Affordable. The down side was personalizing the cert. It was very hard to determine the characters allowed for the format as there isn’t a count or print preview, therefore mine came out unjustified. Also, the map grid after I printed it was extremely light to the point where I could barely see the marked star so that was a little disappointing.

I’ve purchased with them before with no… I’ve purchased with them before with no issues, this time around I haven’t received a confirmation email after my processing email or a tracking number. My girlfriends birthday is coming up and I wanted this to be the final gift for her. I’ve already submitted a ticket on the website but haven’t gotten a response. Plus the phone number doesn’t work either

Standard star Review Wasn't sure of this website at first, but has good policies and package came delivered very cleanly and carefully, nothing bent or wonky. Shipping took several days longer than expected, but did arrive within a week and a half. Overall, would purchase again.