Would choose a different company Ordered beginning of September it is now pushing mid October and still haven’t received anything tracking number only tells you it’s in transit and nobody knows where my packages are at. USPS tells me they’ve never received the package and the company says that they’ve sent the package so I just wasted money. Thanks so much!

I purchased from cosmonova instead of… I purchased from cosmonova instead of any other company due to the research, customer reviews, and feedback. I couldn't be happier. This was a gift for my sister and she loved it..she thought I paid a fortune for this..and well she can just believe that. Reliable and upfront you can't go wrong..stop your search and trust naming your star from cosmonova. You won't be disappointed. I plan on using them again, my fiancé just passed and I couldn't think of a better gift for his family. Thank you!

Incredible customer service Incredible customer service. The post office failed to adequately stick a missed delivery on door- found in yard with no other attempts made. Not this companies fault but when I explained the situation and that the post office claimed it was sent back, they corrected the situation and made sure my son still got his gift. Class act organization with a GREAT product.

Customer service goes above and beyond The customer service goes above and beyond, they are simply incredible... My company bought 5 premium packages which Cosmonova accepted to customize with its designers, first: this took many back-and-forth iterations which they collaborated to very willingly, proactively and timely. Second, the shipment abroad got stuck in customs in Portugal: Cosmonova remained in contact with us at all times until the parcel arrived. Third, to get the parcel out of customs UBS requested 415€: Cosmonova offered to compensate this cost!!! We couldn't believe it. Plus, their kindness and the fact the production is based in Ukraine which made us happy to help this country economy in troubled times. Many thanks Cosmonova!

Incredible product, service, and delivery! I changed my mind and ordered a physical copy of my star after my initial purchase, and customer service was amazing! They did everything they could have and I honestly could not have asked for better experience. They are so kind and understanding, and my physical copy arrived much quicker than I thought. The certificates were in mint condition and it was everything I could’ve asked for and more. 10/10 would recommend.