DO NOT ORDER FROM THEM I ordered an item with enough time to receive for my daughters grad. I have tried calling, just to receive a busy signal, tried emailing and get a “Undeliverable” notification and have tried the contact us many times with no response. I am currrently in contact with the PayPal Dispute line and my Bank Fraud team. BUYER BEWARE!!!!!

I placed an order 3 weeks ago I placed an order 3 weeks ago. It was led Star Map gift pack, not cheap but I wanted to gift my husband something special for our 10th anniversary. To say I was surprised would me an understatement. It's gorgeous. I've never seen such wonderful and so deep gift before.

Customer service goes above and beyond The customer service goes above and beyond, they are simply incredible... My company bought 5 premium packages which Cosmonova accepted to customize with its designers, first: this took many back-and-forth iterations which they collaborated to very willingly, proactively and timely. Second, the shipment abroad got stuck in customs in Portugal: Cosmonova remained in contact with us at all times until the parcel arrived. Third, to get the parcel out of customs UBS requested 415€: Cosmonova offered to compensate this cost!!! We couldn't believe it. Plus, their kindness and the fact the production is based in Ukraine which made us happy to help this country economy in troubled times. Many thanks Cosmonova!

Great service The service was fast, I got the product in time and everything was according to my order. What I liked about cosmonova was the availablity of several options of certificate designs (all of them look great) and an option to order a .pdf file if a customer is in a rush. Overall, would recommend for anybody who is struggling to find a present for a loved one =)

We loved everything about the customer… We loved everything about the customer service and the ordering process. It is fast and easy. Our gift of a bright Binary Star premium package to our children-in-law. That was a huge success. More than thrilled with the gift's novelty and the high quality of all the materials of the premium designed package. Delivery was coming timely, in fact, a day earlier than scheduled. All in all good value for money; we highly recommend it as a gift of memory.