The customer service was excellent The customer service was excellent. I don't normally write reviews, but truly, they were so helpful and kind and prompt. When I felt my package took longer than expected (covid times are to blame) I reached out and they were more than helpful. And for my troubles they offered me a free digital star registration. Also, the star print out which finally came, was absolutely beautiful. Truly 10/10, highly recommend!

I had a great experience with this… I had a great experience with this company. The delivery was quick, and the contents were incredibly high quality. My only gripe is that I named a binary star and the certificate doesn't reflect that, either through proper grammar or through it being directly mentioned. Other than that though I love it!

Incredible customer service Incredible customer service. The post office failed to adequately stick a missed delivery on door- found in yard with no other attempts made. Not this companies fault but when I explained the situation and that the post office claimed it was sent back, they corrected the situation and made sure my son still got his gift. Class act organization with a GREAT product.

Wrongs made right I will say, awhile back this company did not fulfill their obligations and expectations of my order. I was contacted a few weeks ago, though, and customer service has been exceptional. They made it right with me, explained the change in staffing in certain areas, and I did notice a difference. I am so glad to have what I ordered now. Big thanks to customer service for the help.

In Lieu of Flowers I ordered a star in lieu of flowers for a memorial. Ordering was simple & the option to obtain the Cert the same day was nice. Affordable. The down side was personalizing the cert. It was very hard to determine the characters allowed for the format as there isn’t a count or print preview, therefore mine came out unjustified. Also, the map grid after I printed it was extremely light to the point where I could barely see the marked star so that was a little disappointing.