I’ve purchased with them before with no… I’ve purchased with them before with no issues, this time around I haven’t received a confirmation email after my processing email or a tracking number. My girlfriends birthday is coming up and I wanted this to be the final gift for her. I’ve already submitted a ticket on the website but haven’t gotten a response. Plus the phone number doesn’t work either

I am BEYOND pleased with my purchase I am BEYOND pleased with my purchase! I bought this as a gift for my boyfriend and he was ecstatic! I highly recommend buying a star, no matter if it’s for yourself, a friend, or a loved one. They make amazing gift idea’s for any occasion; birthdays, weddings, baby showers, Christmas gifts, etc. in addition to that, the price you pay is incredible! I’m so beyond happy with my purchase and can’t wait to make a purchase again soon!

Would choose a different company Ordered beginning of September it is now pushing mid October and still haven’t received anything tracking number only tells you it’s in transit and nobody knows where my packages are at. USPS tells me they’ve never received the package and the company says that they’ve sent the package so I just wasted money. Thanks so much!

Customer service goes above and beyond The customer service goes above and beyond, they are simply incredible... My company bought 5 premium packages which Cosmonova accepted to customize with its designers, first: this took many back-and-forth iterations which they collaborated to very willingly, proactively and timely. Second, the shipment abroad got stuck in customs in Portugal: Cosmonova remained in contact with us at all times until the parcel arrived. Third, to get the parcel out of customs UBS requested 415€: Cosmonova offered to compensate this cost!!! We couldn't believe it. Plus, their kindness and the fact the production is based in Ukraine which made us happy to help this country economy in troubled times. Many thanks Cosmonova!

I had a great experience with this… I had a great experience with this company. The delivery was quick, and the contents were incredibly high quality. My only gripe is that I named a binary star and the certificate doesn't reflect that, either through proper grammar or through it being directly mentioned. Other than that though I love it!