Wrongs made right I will say, awhile back this company did not fulfill their obligations and expectations of my order. I was contacted a few weeks ago, though, and customer service has been exceptional. They made it right with me, explained the change in staffing in certain areas, and I did notice a difference. I am so glad to have what I ordered now. Big thanks to customer service for the help.

Incredible product, service, and delivery! I changed my mind and ordered a physical copy of my star after my initial purchase, and customer service was amazing! They did everything they could have and I honestly could not have asked for better experience. They are so kind and understanding, and my physical copy arrived much quicker than I thought. The certificates were in mint condition and it was everything I could’ve asked for and more. 10/10 would recommend.

Well i still haven't received it Well i still haven't received it. your email says its at the post office and the post office cant seem to find it yes i can download it but thats not what i was expecting this was for a 8 year old little girl who's dad died on 7/10 and now its almost six weeks later she looks at the strs every night for him this is and was important live and learn

DO NOT ORDER FROM THEM I ordered an item with enough time to receive for my daughters grad. I have tried calling, just to receive a busy signal, tried emailing and get a “Undeliverable” notification and have tried the contact us many times with no response. I am currrently in contact with the PayPal Dispute line and my Bank Fraud team. BUYER BEWARE!!!!!

I had a great experience with this… I had a great experience with this company. The delivery was quick, and the contents were incredibly high quality. My only gripe is that I named a binary star and the certificate doesn't reflect that, either through proper grammar or through it being directly mentioned. Other than that though I love it!