Terrible company and customer service We have 2 of these machines and have had trouble from day one. We eventually found that we could print to transfer paper (extra expense) and then transfer to shirts, etc but to print directly to the garment never worked as it should. The customer service is the worst I have ever seen. They don't answer phone or emails and if they do happen to call you, they hang up after about 10 seconds. Seems to be intentionally so they can 'say they called you back'. Would NEVER buy anything else from them

Print & Stitch LLC in Grand Junction Print & Stitch LLC in Grand Junction, Colorado- We are a small locally owned DTG print and embroidery shop. The information shared in the Creators Live sessions have been invaluable. We appreciate all of the information and thank all the members for all of your help!

Read before you buy‼️ I bought a freejet 330TX. If you don’t want to struggle with a company that cares nothing about you and your money please go somewhere else. They are so good to sell but once you need them they won’t be there. I email them every day to help me fix my printer and no reply. I call every single day and the receptionist is nice and all but she’s obviously doing what she’s told, “the tech will call you or email you soon” and that never happens. Fixing this printer is not cheap for them to treat their customers this way. No sort of respect for their customers. Me waiting for them to get back at me I’ve lost so many customers that didn’t want to wait and went with someone else. I have many emails and calls to them I wish I knew all this before giving them my money. I would have gone with a more caring company and brand. Omniprint NOT RECOMMENDED!

I love the Omniprint weekly creators board room I love the weekly creators board room, they have such helpful information and we get to connect to the Omniprint family. I have had my Omniprint 330TX plus for 3 years now and I love it. The machine does both direct to garment and direct to film. I am a graphic artist of 17 years and I love being able to design my graphics and the machine prints vibrant colors to put on any garment. I love my Omniprint family.

This company sucks major ass This company sucks ass. And thats being professonal. They are quick to sell you machines but slow to help you afyer the sales. Their goal as a company is for you to gwt impatient and try to fix your machine by yourself so they can void your warrantee and charge you and arm and a leg for discontinued parts.steer away from this company. Just go on facebook grpups and do your reserch. They have a freejet group not even associated with omniprint because omniprint like to delete helpfup tips on their on group.