Terrible company and customer service We have 2 of these machines and have had trouble from day one. We eventually found that we could print to transfer paper (extra expense) and then transfer to shirts, etc but to print directly to the garment never worked as it should. The customer service is the worst I have ever seen. They don't answer phone or emails and if they do happen to call you, they hang up after about 10 seconds. Seems to be intentionally so they can 'say they called you back'. Would NEVER buy anything else from them

Read before you buy‼️ I bought a freejet 330TX. If you don’t want to struggle with a company that cares nothing about you and your money please go somewhere else. They are so good to sell but once you need them they won’t be there. I email them every day to help me fix my printer and no reply. I call every single day and the receptionist is nice and all but she’s obviously doing what she’s told, “the tech will call you or email you soon” and that never happens. Fixing this printer is not cheap for them to treat their customers this way. No sort of respect for their customers. Me waiting for them to get back at me I’ve lost so many customers that didn’t want to wait and went with someone else. I have many emails and calls to them I wish I knew all this before giving them my money. I would have gone with a more caring company and brand. Omniprint NOT RECOMMENDED!

Same as the rest of these.. BAD Same as the rest of these. Folks are nice, machine is just not worth it. I have had the machine less than a year, it is a money pit and will never return on investment. The latest hangup is due to their software not being compatible with a Windows 11 update. They offer to troubleshoot you with complicated instructions, just seems ridiculous how user unfriendly everything always seems to be. Worst purchase I have ever made, not even close.

I love the Omniprint weekly creators board room I love the weekly creators board room, they have such helpful information and we get to connect to the Omniprint family. I have had my Omniprint 330TX plus for 3 years now and I love it. The machine does both direct to garment and direct to film. I am a graphic artist of 17 years and I love being able to design my graphics and the machine prints vibrant colors to put on any garment. I love my Omniprint family.

Biggest scam company on the face of the… Biggest scam company on the face of the earth! I purchased two printers with heat presses and ink. spent about $50,000. I tried my best for over a year to get them the machines to simply print a t-shirt. DTG can be tricky, but tricky and simply not working is two completly different things. I later purchased real dtg printers from epson and have been doing great ever since. To put it simply (with out going on and on as the other reviews pretty much state our similar experiences) they sell a product that simply doesnt work. Period end of story. Giant scam and Im taking them to court!