Very responsive Very responsive, and resolved my problem

Read before you buy‼️ I bought a freejet 330TX. If you don’t want to struggle with a company that cares nothing about you and your money please go somewhere else. They are so good to sell but once you need them they won’t be there. I email them every day to help me fix my printer and no reply. I call every single day and the receptionist is nice and all but she’s obviously doing what she’s told, “the tech will call you or email you soon” and that never happens. Fixing this printer is not cheap for them to treat their customers this way. No sort of respect for their customers. Me waiting for them to get back at me I’ve lost so many customers that didn’t want to wait and went with someone else. I have many emails and calls to them I wish I knew all this before giving them my money. I would have gone with a more caring company and brand. Omniprint NOT RECOMMENDED!

Worst Customer Service in the U.S Worst Customer Service in the U.S. I bought my FreeJet 330TX from Omniprint International and I worked great for about 2 years (almost). After that the problems came, which is expected for a piece of electro mechanical equipment, but getting it repaired became a nightmare. After a while, no return calls and then the cost of someone troubleshooting was ridiculous with no guarantee that the equipment will be fixed. I've been sitting on a 100 lb, $25k paperweight for the last 3 years.

A terrible printer from Korea OmniPrint imports this printer from Korea, and they claim it will save you money on ink, but after your machine continues to break down, you add the cost of servicing, the cost of parts, and now the printer quickly becomes more expensive than the competition. The company cares nothing about its customers, only about money, and once they have your money your requests for assistance become unimportant. Please stay away and save yourself some cash. My 330TX Plus was the worst financial investment I’ve made during my adult life.

4 hours zoom training! Amazing Bought a DTF last month, when they say they will train you, they mean they will truly train you. I had an amazing 4 hours zoom training call with Michael who was thorough and patient. and the best part is that it was part of the package.