Decent but unreliable product... HORRIBLE support!!! The only reason why I give this an extra star is because when it works, the shirts look damn nice! That being said... The support really is as bad as you've heard. My story is nothing new. My printer took a dump about 6 months ago and I just haven't had the time or care to get it working again. Great investment 🤬🤬🤬 Wish I read the forums and reviews before buying this from someone that was out of the shirt printing business. I should have seen the writing on the wall that this was going to consume my life and frustrate me to no end. They wanted several thousand just to train and transfer the warranty to me. I was going back and forth with a support person and told them they don't support their customers... He had the damn nerve to say technically I'm not their customer because I bought it used from someone else. That sums up how they treat their "customers"

Terrible company and customer service We have 2 of these machines and have had trouble from day one. We eventually found that we could print to transfer paper (extra expense) and then transfer to shirts, etc but to print directly to the garment never worked as it should. The customer service is the worst I have ever seen. They don't answer phone or emails and if they do happen to call you, they hang up after about 10 seconds. Seems to be intentionally so they can 'say they called you back'. Would NEVER buy anything else from them

Print & Stitch LLC in Grand Junction Print & Stitch LLC in Grand Junction, Colorado- We are a small locally owned DTG print and embroidery shop. The information shared in the Creators Live sessions have been invaluable. We appreciate all of the information and thank all the members for all of your help!

American Based Company I read some of these reviews and I just have to say... I have been using OmniPrint printers and their ink for 5 years, I have been in the printing business for 23 years and often see new business owners and startup buy these expensive printers and think its one of those desk printers you buy from Office Depot. These are serious printers and need to be maintained. I had to take several classes to learn how to actually keep my printer runner smooth. I have Epson, Brother, and Omni. OmniPrint is an American company and I will also support it.

Printing Perfection: Omniprint 2 330TX+ Review Title: Excellent Ink, Service, and Support: Omniprint 2 330TX+ Review Rating: 5/5 stars I've been using the Omniprint 2 330TX+ for my printing needs in my business for quite some time now, and I must say, it has been a game-changer. The ink quality is superb, producing vibrant and long-lasting prints that truly enhance the presentation of my products. What sets Omniprint apart, however, is not just the quality of their ink but also their exceptional service. I greatly appreciate the weekly sessions they offer, which have been invaluable in not only optimizing the performance of my printer but also providing insights that have positively impacted my business strategies. It's a fantastic added value that demonstrates their commitment to their customers' success. Of course, no technology is without its occasional hiccups, and I've encountered mechanical issues with my printer in the past. But what truly impressed me was how Omniprint swiftly diagnosed the problem and promptly resolved it, minimizing any downtime for my operations. Their technical expertise and efficiency in addressing issues speak volumes about their dedication to customer satisfaction. Moreover, being based right here in Southern California is definitely a bonus. Knowing that I have a reliable printing partner in my backyard provides me with peace of mind, especially when time is of the essence. In summary, I wholeheartedly recommend Omniprint 2 330TX+ to anyone seeking high-quality ink, outstanding service, and reliable support for their printing needs. It's a partnership that has undoubtedly contributed to the success and growth of my business.