Decent but unreliable product... HORRIBLE support!!! The only reason why I give this an extra star is because when it works, the shirts look damn nice! That being said... The support really is as bad as you've heard. My story is nothing new. My printer took a dump about 6 months ago and I just haven't had the time or care to get it working again. Great investment 🤬🤬🤬 Wish I read the forums and reviews before buying this from someone that was out of the shirt printing business. I should have seen the writing on the wall that this was going to consume my life and frustrate me to no end. They wanted several thousand just to train and transfer the warranty to me. I was going back and forth with a support person and told them they don't support their customers... He had the damn nerve to say technically I'm not their customer because I bought it used from someone else. That sums up how they treat their "customers"

Great customer service Great customer service, techs, sales. Everyone at Omni is great. Thank you OmniPrint

Biggest scam company on the face of the… Biggest scam company on the face of the earth! I purchased two printers with heat presses and ink. spent about $50,000. I tried my best for over a year to get them the machines to simply print a t-shirt. DTG can be tricky, but tricky and simply not working is two completly different things. I later purchased real dtg printers from epson and have been doing great ever since. To put it simply (with out going on and on as the other reviews pretty much state our similar experiences) they sell a product that simply doesnt work. Period end of story. Giant scam and Im taking them to court!

Dont throw your money away. Go with brother or epson. 1 star is too much to give to this sh.t company. Terrible customer service and greedy business owner. Sell you a 20k machine and charge you $200 for trouble shooting. Straight bulls..t. they make parts that only work with consumables thru them at rape prices and will tell you anything for a sale. $35 for a damper.... theres 8 colors you do the math. Those things are $2 online for any other printer. Stay awwwwwwwayyyyyyyyy

OmniPrint International Deceived Me... OmniPrint International Deceived Me... I researched every DTG printer that I could find and was able to negotiate a purchase from OmniPrint International in April 2023. Receiving the printer was the only highlight of this whole deal because since April I have not been able to print t-shirts or film transfers. OmniPrint International says I don't know how to use the printer even though I use one of my friends' 330TX with no problem (my friend can't print on my faulty printer either). I am still asked to pay the monthly cost and repairs for a printer that was bad out of the box. Help! Anyone!