Angel Munoz
GBGreat customer service Great customer service, techs, sales. Everyone at Omni is great. Thank you OmniPrint
Victor
GBPrinting Perfection: Omniprint 2 330TX+ Review Title: Excellent Ink, Service, and Support: Omniprint 2 330TX+ Review Rating: 5/5 stars I've been using the Omniprint 2 330TX+ for my printing needs in my business for quite some time now, and I must say, it has been a game-changer. The ink quality is superb, producing vibrant and long-lasting prints that truly enhance the presentation of my products. What sets Omniprint apart, however, is not just the quality of their ink but also their exceptional service. I greatly appreciate the weekly sessions they offer, which have been invaluable in not only optimizing the performance of my printer but also providing insights that have positively impacted my business strategies. It's a fantastic added value that demonstrates their commitment to their customers' success. Of course, no technology is without its occasional hiccups, and I've encountered mechanical issues with my printer in the past. But what truly impressed me was how Omniprint swiftly diagnosed the problem and promptly resolved it, minimizing any downtime for my operations. Their technical expertise and efficiency in addressing issues speak volumes about their dedication to customer satisfaction. Moreover, being based right here in Southern California is definitely a bonus. Knowing that I have a reliable printing partner in my backyard provides me with peace of mind, especially when time is of the essence. In summary, I wholeheartedly recommend Omniprint 2 330TX+ to anyone seeking high-quality ink, outstanding service, and reliable support for their printing needs. It's a partnership that has undoubtedly contributed to the success and growth of my business.
Brian
GBDecent but unreliable product... HORRIBLE support!!! The only reason why I give this an extra star is because when it works, the shirts look damn nice! That being said... The support really is as bad as you've heard. My story is nothing new. My printer took a dump about 6 months ago and I just haven't had the time or care to get it working again. Great investment 🤬🤬🤬 Wish I read the forums and reviews before buying this from someone that was out of the shirt printing business. I should have seen the writing on the wall that this was going to consume my life and frustrate me to no end. They wanted several thousand just to train and transfer the warranty to me. I was going back and forth with a support person and told them they don't support their customers... He had the damn nerve to say technically I'm not their customer because I bought it used from someone else. That sums up how they treat their "customers"
Sarahi Miranda
GBRead before you buy‼️ I bought a freejet 330TX. If you don’t want to struggle with a company that cares nothing about you and your money please go somewhere else. They are so good to sell but once you need them they won’t be there. I email them every day to help me fix my printer and no reply. I call every single day and the receptionist is nice and all but she’s obviously doing what she’s told, “the tech will call you or email you soon” and that never happens. Fixing this printer is not cheap for them to treat their customers this way. No sort of respect for their customers. Me waiting for them to get back at me I’ve lost so many customers that didn’t want to wait and went with someone else. I have many emails and calls to them I wish I knew all this before giving them my money. I would have gone with a more caring company and brand. Omniprint NOT RECOMMENDED!
Richard t.
GBDont throw your money away. Go with brother or epson. 1 star is too much to give to this sh.t company. Terrible customer service and greedy business owner. Sell you a 20k machine and charge you $200 for trouble shooting. Straight bulls..t. they make parts that only work with consumables thru them at rape prices and will tell you anything for a sale. $35 for a damper.... theres 8 colors you do the math. Those things are $2 online for any other printer. Stay awwwwwwwayyyyyyyyy