Seanna
GBExcellent customer service Excellent customer service! OmniPrint has been amazing to work with! They offer top notch service and support! I would not recommend anyone else in the business! So glad to be part of the Omniprint fam! Thank you!
Jack Nolan, MD
GBAmerican Based Company I read some of these reviews and I just have to say... I have been using OmniPrint printers and their ink for 5 years, I have been in the printing business for 23 years and often see new business owners and startup buy these expensive printers and think its one of those desk printers you buy from Office Depot. These are serious printers and need to be maintained. I had to take several classes to learn how to actually keep my printer runner smooth. I have Epson, Brother, and Omni. OmniPrint is an American company and I will also support it.
ELEM
GBWorst Customer Service in the U.S Worst Customer Service in the U.S. I bought my FreeJet 330TX from Omniprint International and I worked great for about 2 years (almost). After that the problems came, which is expected for a piece of electro mechanical equipment, but getting it repaired became a nightmare. After a while, no return calls and then the cost of someone troubleshooting was ridiculous with no guarantee that the equipment will be fixed. I've been sitting on a 100 lb, $25k paperweight for the last 3 years.
K. C.
GBA terrible printer from Korea OmniPrint imports this printer from Korea, and they claim it will save you money on ink, but after your machine continues to break down, you add the cost of servicing, the cost of parts, and now the printer quickly becomes more expensive than the competition. The company cares nothing about its customers, only about money, and once they have your money your requests for assistance become unimportant. Please stay away and save yourself some cash. My 330TX Plus was the worst financial investment I’ve made during my adult life.
Richard t.
GBDont throw your money away. Go with brother or epson. 1 star is too much to give to this sh.t company. Terrible customer service and greedy business owner. Sell you a 20k machine and charge you $200 for trouble shooting. Straight bulls..t. they make parts that only work with consumables thru them at rape prices and will tell you anything for a sale. $35 for a damper.... theres 8 colors you do the math. Those things are $2 online for any other printer. Stay awwwwwwwayyyyyyyyy