Great customer service Great customer service, techs, sales. Everyone at Omni is great. Thank you OmniPrint

Very responsive Very responsive, and resolved my problem

American Based Company I read some of these reviews and I just have to say... I have been using OmniPrint printers and their ink for 5 years, I have been in the printing business for 23 years and often see new business owners and startup buy these expensive printers and think its one of those desk printers you buy from Office Depot. These are serious printers and need to be maintained. I had to take several classes to learn how to actually keep my printer runner smooth. I have Epson, Brother, and Omni. OmniPrint is an American company and I will also support it.

Terrible company and customer service We have 2 of these machines and have had trouble from day one. We eventually found that we could print to transfer paper (extra expense) and then transfer to shirts, etc but to print directly to the garment never worked as it should. The customer service is the worst I have ever seen. They don't answer phone or emails and if they do happen to call you, they hang up after about 10 seconds. Seems to be intentionally so they can 'say they called you back'. Would NEVER buy anything else from them

Dont throw your money away. Go with brother or epson. 1 star is too much to give to this sh.t company. Terrible customer service and greedy business owner. Sell you a 20k machine and charge you $200 for trouble shooting. Straight bulls..t. they make parts that only work with consumables thru them at rape prices and will tell you anything for a sale. $35 for a damper.... theres 8 colors you do the math. Those things are $2 online for any other printer. Stay awwwwwwwayyyyyyyyy