Terrible company and customer service We have 2 of these machines and have had trouble from day one. We eventually found that we could print to transfer paper (extra expense) and then transfer to shirts, etc but to print directly to the garment never worked as it should. The customer service is the worst I have ever seen. They don't answer phone or emails and if they do happen to call you, they hang up after about 10 seconds. Seems to be intentionally so they can 'say they called you back'. Would NEVER buy anything else from them

This company sucks major ass This company sucks ass. And thats being professonal. They are quick to sell you machines but slow to help you afyer the sales. Their goal as a company is for you to gwt impatient and try to fix your machine by yourself so they can void your warrantee and charge you and arm and a leg for discontinued parts.steer away from this company. Just go on facebook grpups and do your reserch. They have a freejet group not even associated with omniprint because omniprint like to delete helpfup tips on their on group.

Worst Customer Service in the U.S Worst Customer Service in the U.S. I bought my FreeJet 330TX from Omniprint International and I worked great for about 2 years (almost). After that the problems came, which is expected for a piece of electro mechanical equipment, but getting it repaired became a nightmare. After a while, no return calls and then the cost of someone troubleshooting was ridiculous with no guarantee that the equipment will be fixed. I've been sitting on a 100 lb, $25k paperweight for the last 3 years.

A terrible printer from Korea OmniPrint imports this printer from Korea, and they claim it will save you money on ink, but after your machine continues to break down, you add the cost of servicing, the cost of parts, and now the printer quickly becomes more expensive than the competition. The company cares nothing about its customers, only about money, and once they have your money your requests for assistance become unimportant. Please stay away and save yourself some cash. My 330TX Plus was the worst financial investment I’ve made during my adult life.

Great customer service Great customer service, techs, sales. Everyone at Omni is great. Thank you OmniPrint