I bought an Omni print 550 and it broke… I bought an Omni print 550 and it broke within a year. I had to spend $2500 to have a tech come out to fix it then it broke again the next year I had to ship it back to Costa Mesa where they sent me a refurbished one which again broke and they said there’s no warranty. They said I need a new firmware, which cost $3000, so I bought the firmware and sent it back to Costa Mesa again where it’s been sitting for two months I call every day and email and Xavier does not call me back. I have lost so much money, not being able to print merchandise and due to that, I haven’t been able to attend any craft fairs . I really hope somebody files a class action suit and we can all be a part of it.

Terrible company and customer service We have 2 of these machines and have had trouble from day one. We eventually found that we could print to transfer paper (extra expense) and then transfer to shirts, etc but to print directly to the garment never worked as it should. The customer service is the worst I have ever seen. They don't answer phone or emails and if they do happen to call you, they hang up after about 10 seconds. Seems to be intentionally so they can 'say they called you back'. Would NEVER buy anything else from them

Printing Perfection: Omniprint 2 330TX+ Review Title: Excellent Ink, Service, and Support: Omniprint 2 330TX+ Review Rating: 5/5 stars I've been using the Omniprint 2 330TX+ for my printing needs in my business for quite some time now, and I must say, it has been a game-changer. The ink quality is superb, producing vibrant and long-lasting prints that truly enhance the presentation of my products. What sets Omniprint apart, however, is not just the quality of their ink but also their exceptional service. I greatly appreciate the weekly sessions they offer, which have been invaluable in not only optimizing the performance of my printer but also providing insights that have positively impacted my business strategies. It's a fantastic added value that demonstrates their commitment to their customers' success. Of course, no technology is without its occasional hiccups, and I've encountered mechanical issues with my printer in the past. But what truly impressed me was how Omniprint swiftly diagnosed the problem and promptly resolved it, minimizing any downtime for my operations. Their technical expertise and efficiency in addressing issues speak volumes about their dedication to customer satisfaction. Moreover, being based right here in Southern California is definitely a bonus. Knowing that I have a reliable printing partner in my backyard provides me with peace of mind, especially when time is of the essence. In summary, I wholeheartedly recommend Omniprint 2 330TX+ to anyone seeking high-quality ink, outstanding service, and reliable support for their printing needs. It's a partnership that has undoubtedly contributed to the success and growth of my business.

Very responsive Very responsive, and resolved my problem

Great customer service Great customer service, techs, sales. Everyone at Omni is great. Thank you OmniPrint