Worst Customer Service in the U.S Worst Customer Service in the U.S. I bought my FreeJet 330TX from Omniprint International and I worked great for about 2 years (almost). After that the problems came, which is expected for a piece of electro mechanical equipment, but getting it repaired became a nightmare. After a while, no return calls and then the cost of someone troubleshooting was ridiculous with no guarantee that the equipment will be fixed. I've been sitting on a 100 lb, $25k paperweight for the last 3 years.

Decent but unreliable product... HORRIBLE support!!! The only reason why I give this an extra star is because when it works, the shirts look damn nice! That being said... The support really is as bad as you've heard. My story is nothing new. My printer took a dump about 6 months ago and I just haven't had the time or care to get it working again. Great investment 🤬🤬🤬 Wish I read the forums and reviews before buying this from someone that was out of the shirt printing business. I should have seen the writing on the wall that this was going to consume my life and frustrate me to no end. They wanted several thousand just to train and transfer the warranty to me. I was going back and forth with a support person and told them they don't support their customers... He had the damn nerve to say technically I'm not their customer because I bought it used from someone else. That sums up how they treat their "customers"

Printing Perfection: Omniprint 2 330TX+ Review Title: Excellent Ink, Service, and Support: Omniprint 2 330TX+ Review Rating: 5/5 stars I've been using the Omniprint 2 330TX+ for my printing needs in my business for quite some time now, and I must say, it has been a game-changer. The ink quality is superb, producing vibrant and long-lasting prints that truly enhance the presentation of my products. What sets Omniprint apart, however, is not just the quality of their ink but also their exceptional service. I greatly appreciate the weekly sessions they offer, which have been invaluable in not only optimizing the performance of my printer but also providing insights that have positively impacted my business strategies. It's a fantastic added value that demonstrates their commitment to their customers' success. Of course, no technology is without its occasional hiccups, and I've encountered mechanical issues with my printer in the past. But what truly impressed me was how Omniprint swiftly diagnosed the problem and promptly resolved it, minimizing any downtime for my operations. Their technical expertise and efficiency in addressing issues speak volumes about their dedication to customer satisfaction. Moreover, being based right here in Southern California is definitely a bonus. Knowing that I have a reliable printing partner in my backyard provides me with peace of mind, especially when time is of the essence. In summary, I wholeheartedly recommend Omniprint 2 330TX+ to anyone seeking high-quality ink, outstanding service, and reliable support for their printing needs. It's a partnership that has undoubtedly contributed to the success and growth of my business.

OmniPrint International Deceived Me... OmniPrint International Deceived Me... I researched every DTG printer that I could find and was able to negotiate a purchase from OmniPrint International in April 2023. Receiving the printer was the only highlight of this whole deal because since April I have not been able to print t-shirts or film transfers. OmniPrint International says I don't know how to use the printer even though I use one of my friends' 330TX with no problem (my friend can't print on my faulty printer either). I am still asked to pay the monthly cost and repairs for a printer that was bad out of the box. Help! Anyone!

I love the Omniprint weekly creators board room I love the weekly creators board room, they have such helpful information and we get to connect to the Omniprint family. I have had my Omniprint 330TX plus for 3 years now and I love it. The machine does both direct to garment and direct to film. I am a graphic artist of 17 years and I love being able to design my graphics and the machine prints vibrant colors to put on any garment. I love my Omniprint family.