Same as the rest of these.. BAD Same as the rest of these. Folks are nice, machine is just not worth it. I have had the machine less than a year, it is a money pit and will never return on investment. The latest hangup is due to their software not being compatible with a Windows 11 update. They offer to troubleshoot you with complicated instructions, just seems ridiculous how user unfriendly everything always seems to be. Worst purchase I have ever made, not even close.

Terrible company and customer service We have 2 of these machines and have had trouble from day one. We eventually found that we could print to transfer paper (extra expense) and then transfer to shirts, etc but to print directly to the garment never worked as it should. The customer service is the worst I have ever seen. They don't answer phone or emails and if they do happen to call you, they hang up after about 10 seconds. Seems to be intentionally so they can 'say they called you back'. Would NEVER buy anything else from them

This company sucks major ass This company sucks ass. And thats being professonal. They are quick to sell you machines but slow to help you afyer the sales. Their goal as a company is for you to gwt impatient and try to fix your machine by yourself so they can void your warrantee and charge you and arm and a leg for discontinued parts.steer away from this company. Just go on facebook grpups and do your reserch. They have a freejet group not even associated with omniprint because omniprint like to delete helpfup tips on their on group.

Excellent customer service Excellent customer service! OmniPrint has been amazing to work with! They offer top notch service and support! I would not recommend anyone else in the business! So glad to be part of the Omniprint fam! Thank you!

Great customer service Great customer service, techs, sales. Everyone at Omni is great. Thank you OmniPrint