Amanda Lambert
GBNew Ownership is Great! The new owner Mike personally reached out and I didn’t pick up the call because I was still grumpy about my year old order I never received. He left me a voicemail and told me my new gear was coming for free. I chuckled and ignored the voicemail. A couple weeks later he kept his word! My order was delivered and it was amazing material. Thank you Mike for rectifying the past! Will order more again!
SSG T.O.
GBHigh quality products & amazing customer support! Our order came in & the tops were smaller than expected. We called the company to find out how to resolve & they immediately input a new order (one size up) for us. They didn't charge us for this or for additional shipping! We were extremely impressed with this level of customer service AND the high quality product that was provided. We ordered shirts & a hoodie - the prints are within the material, not simply ironed on. We anticipate that this will last forever and we LOVE these tops. Thank you for resolving so quickly & for making it a positive & easy experience for us. Take good care!
Hilde
GBBurn your money I placed an order over two years ago that has yet to be fulfilled. I understand it's gone through more than one ownership change, but if you're not going to fulfill an order then just give me the money back. I checked in multiple times and was always told to be patient. This last check-in I was sent a questionnaire about how someone did. That's it- no response, no "Please be patient", just a 1-5 rating. Fairly pissed off at this point
A. C. Little
GBAn unfortunate scam I ordered shirts for my ROTC cadets. I asked for a receipt attached for book keeping and an update. I was told 18 days processing, alright no problem. I’m going on day 30 here soon, and no update had been given. As well as being told I was sent a copy of my receipt, which I wasn’t. Unfortunately, since it’s not my money and actually belongs to the college, I only see setting a chargeback as a way forward unless they right their wrongs. My cadets have asked me multiple times about shirts, and I wrongly put my faith in this company. Stay away.
Charles Dickey
GBNew owners are doing right New ownership are definitely doing the right thing, I had purchased a sweatshirt and shirt over two years ago and never got it. The new owners of emblem however are giving credit back to those who lost money on previous orders if you contact them. 10/10 glad this company has integrity now.