New leadership made a huge difference! We ordered unit PT and coyote colored shirts prior to going on an appointment and didn’t receive them. I kind of thought the whole thing was a scam and that we were just out money, but then I got a call from the new owner, Mike, and no joke he got us the shirts within two weeks. It was absolutely fantastic and we will definitely be using this company from here on out.

7 month order, wrong items, cheap material Took the company 7 months to finally deliver 1 hoodie and 1 T-shirt. The products received were not what was advertised and were very poor quality with cheap materials. I will be attempting to return them and get my money back; hopefully that goes faster than ordering by did. If they refuse I will attempt to go through AMEX to get my money back and will be throwing the clothes away. That’s how bad they are.

Very pleased with new owners While the former owners did not fulfill their order, the new owners made it right. It had been over 2 years since I had placed my order when the new owners bought the company and realized what a train wreck they had inherited. They could have easily said “not our problem” and moved on, but they didn’t. They fulfilled my order and shipped in a timely manner. The shirts themselves are great! High quality! Would definitely recommend for anyone looking to commemorate a deployment or bring a unit together through swag.

Emblem Athletic: Unreliable and Unresponsive Unfortunately, my experience with Emblem Athletic was quite disappointing. I waited patiently for months after placing an order in December 2022 with a delivery target of March 2023, but the item never showed up. The situation was made worse by the lack of information and clarity surrounding the delay. Due to the business's failure to deliver the promised service, I was forced to use a chargeback in May 2023, which I did out of irritation. I made two attempts to get in touch with their customer service team July 2023 in the hopes of a better outcome. Sadly, nothing came of my efforts, and I got nowhere.

Horrible backlogs Horrible backlogs. My company decided to order unit shirts and hoodies back in March. It's almost September and all we've gotten are excuses and "we'll ship in two weeks." This is horrendous customer service and we will never order again, and will caution other units not to use this company either.